Data & Quality Analyst I – Operations & Improvement

Delaware LLC; Delaware; On-site; USD 55,000 - 75,000; Full time

Job summary

Department of Health and Social Services (DHSS) seeks a Management Analyst I to collect and analyze data from multiple service lines within clinics, assess efficiency, and support quality assurance and improvement initiatives. The role includes developing tracking systems and working with the fiscal office to ensure accurate billing and reimbursement.

The incumbent will supervise subordinate staff, assist with implementing new procedures, and provide technical guidance on operations and

Qualifications

• Bachelor's degree or higher in a field that includes study and statistics coursework.
• Experience in conducting studies evaluating operations, programs, services, or policies for efficiency and effectiveness.
• Knowledge of descriptive and inferential statistics.
• Narrative report writing experience.

Responsibilities

• Interview staff and collect data to evaluate services and compliance with goals.
• Perform statistical analysis and interpret data to inform decisions.
• Develop solutions and alternative methods to improve operations.
• Supervise administrative staff and coordinate project activities.

Skills

Data analysis

Statistics

Process improvement

Documentation

Communication

Education

Bachelor's degree in public administration, statistics, or related field

Tools

Excel

SPSS

Job description

Department of Health and Social Services (DHSS) seeks a Management Analyst I to collect and analyze data from multiple service lines within clinics, assess efficiency, and support quality assurance and improvement initiatives. The role includes developing tracking systems and working with the fiscal office to ensure accurate billing and reimbursement.

The incumbent will supervise subordinate staff, assist with implementing new procedures, and provide technical guidance on operations and