Data Protection Delivery Lead for Enterprise Security

Cognizant

Charlotte (NC)

On-site

USD 137,000 - 160,000

Full time

3 days ago

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Benefits offered by this job

401(k) plan

Disability insurance

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Data Security Delivery Lead / Manager to oversee end-to-end delivery, governance, and client engagement for enterprise Data Protection services. You will drive delivery across multiple data security towers and lead cross-functional teams to meet SLAs and continuous improvement goals.

The role emphasizes managed services expertise, security domain knowledge, and strong stakeholder management in a fast-paced environment.

Qualifications

10+ years of experience in IT service delivery, cybersecurity delivery, managed services, or program management.
Proven experience managing large-scale security, infrastructure, or managed service engagements.
Strong understanding of Data Security, Data Protection, DSPM, Cryptographic Services, Data Masking, or related domains.
Experience with service delivery governance, SLA/KPI management, stakeholder engagement, and executive reporting.
Strong knowledge of Agile delivery methodologies, Scrum practices, and backlog management.
Experience with ITIL service management processes, incident, problem, and change management.
Hands-on experience with Jira, ServiceNow, dashboards, and governance tools.
Strong leadership, communication, stakeholder management, and conflict resolution skills.
Ability to manage multiple teams, priorities, escalations, and competing demands.

Responsibilities

Own end-to-end service delivery across Data Protection programs with SLAs, KPIs, quality standards, and client commitments.
Lead daily governance, stand-ups, delivery reviews, incident management, and backlog prioritization.
Manage governance forums, stakeholder reviews, status reporting, and executive communications.
Coordinate delivery across DSPM, Cryptographic Services, and Data Masking teams.
Monitor metrics, service performance, utilization, capacity planning, and workload distribution.
Drive risk, issue, dependency, escalation, and change management processes for programs.
Partner with client stakeholders to align priorities and maintain satisfaction.
Facilitate Agile delivery, sprint planning, backlog governance, and continuous improvement.
Ensure compliance with security policies and service management practices.
Identify opportunities to improve processes and delivery performance.