Data Security Delivery Lead

Cognizant; Charlotte (NC); On-site; USD 137,000 - 160,000; Full time

Benefits offered by this job

401(k) plan

Disability insurance

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Data Security Delivery Lead / Manager to oversee end-to-end delivery, governance, and client engagement for enterprise Data Protection services. You will drive delivery across multiple data security towers and lead cross-functional teams to meet SLAs and continuous improvement goals.

The role emphasizes managed services expertise, security domain knowledge, and strong stakeholder management in a fast-paced environment.

Qualifications

• 10+ years of experience in IT service delivery, cybersecurity delivery, managed services, or program management.
• Proven experience managing large-scale security, infrastructure, or managed service engagements.
• Strong understanding of Data Security, Data Protection, DSPM, Cryptographic Services, Data Masking, or related domains.
• Experience with service delivery governance, SLA/KPI management, stakeholder engagement, and executive reporting.
• Strong knowledge of Agile delivery methodologies, Scrum practices, and backlog management.
• Experience with ITIL service management processes, incident, problem, and change management.
• Hands-on experience with Jira, ServiceNow, dashboards, and governance tools.
• Strong leadership, communication, stakeholder management, and conflict resolution skills.
• Ability to manage multiple teams, priorities, escalations, and competing demands.

Responsibilities

• Own end-to-end service delivery across Data Protection programs with SLAs, KPIs, quality standards, and client commitments.
• Lead daily governance, stand-ups, delivery reviews, incident management, and backlog prioritization.
• Manage governance forums, stakeholder reviews, status reporting, and executive communications.
• Coordinate delivery across DSPM, Cryptographic Services, and Data Masking teams.
• Monitor metrics, service performance, utilization, capacity planning, and workload distribution.
• Drive risk, issue, dependency, escalation, and change management processes for programs.
• Partner with client stakeholders to align priorities and maintain satisfaction.
• Facilitate Agile delivery, sprint planning, backlog governance, and continuous improvement.
• Ensure compliance with security policies and service management practices.
• Identify opportunities to improve processes and delivery performance.

Skills

Leadership

Communication

Stakeholder management

Conflict resolution

Education

PMP certification

ITIL/SAFe/Agile certifications

Tools

Jira

ServiceNow

Reporting dashboards

Operational governance tools

Job description

Practice - CIS - Cloud, Infrastructure, and Security Services

About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.

Job Summary

We are seeking a Data Security Delivery Lead / Manager to oversee end-to-end delivery, governance, and client engagement for enterprise Data Protection services. This role will manage delivery across multiple data security towers, ensuring operational excellence, SLA adherence, stakeholder satisfaction, and continuous service improvement. The ideal candidate will possess strong managed services delivery experience, data security domain knowledge, and the ability to lead cross-functional teams in a fast-paced environment. This position requires a combination of delivery leadership, operational governance, and client relationship management.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

In this role, you will:

• Own end-to-end service delivery across Data Protection programs, ensuring adherence to SLAs, KPIs, quality standards, and client commitments.
• Lead daily operational governance, including stand-ups, delivery reviews, incident management, and backlog prioritization activities.
• Manage governance forums, stakeholder reviews, status reporting, and executive communications.
• Coordinate delivery across Data Security Posture Management (DSPM), Cryptographic Services, and Data Masking teams.
• Monitor operational metrics, service performance, utilization, capacity planning, and workload distribution across delivery teams.
• Drive risk, issue, dependency, escalation, and change management processes to ensure successful program delivery.
• Partner with client stakeholders to understand business priorities, address concerns, and maintain high levels of client satisfaction.
• Facilitate Agile delivery processes, sprint planning, backlog governance, and continuous improvement initiatives.
• Ensure operational compliance with security policies, governance standards, and service management practices.
• Identify opportunities to improve processes, increase efficiency, and enhance service delivery performance across the engagement.

What you need to have to be considered

• 10+ years of experience in IT service delivery, cybersecurity delivery, managed services, or program management roles.
• Proven experience managing large-scale security, infrastructure, or managed service engagements.
• Strong understanding of Data Security, Data Protection, DSPM, Cryptographic Services, Data Masking, or related security domains.
• Experience with service delivery governance, SLA/KPI management, stakeholder engagement, and executive reporting.
• Strong knowledge of Agile delivery methodologies, Scrum practices, and backlog management processes.
• Experience with ITIL service management processes, incident management, problem management, and change management.
• Hands-on experience with Jira, ServiceNow, reporting dashboards, and operational governance tools.
• Strong leadership, communication, stakeholder management, and conflict resolution skills.
• Ability to manage multiple teams, priorities, escalations, and competing business demands in a dynamic environment.
• PMP, ITIL, Agile, SAFe, or related delivery management certifications are preferred.

Applications will be accepted until 14 Sep 2026.

Salary and Other Compensation:

The annual salary for this position is between $[136,500 -160,000] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• 401(k) plan and contributions
• Long-term/Short-term Disability
• Employee Stock Purchase Plan

About Cognizant:

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

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