Data Protection Analyst (Remote)

Talentify.io; United States; Remote; USD 90,000 - 125,000; Full time

Job summary

An established industry player in financial services is seeking a dedicated professional to enhance their data protection operations. This role offers the chance to work in a flexible remote environment, focusing on engineering support for enterprise data protection technologies. With a commitment to career advancement, you will troubleshoot and resolve critical infrastructure issues while documenting processes for continuous improvement. The company provides a comprehensive benefits package, including a competitive 401K and tuition assistance, ensuring you can grow both personally and professionally. If you're passionate about data protection and eager to contribute to a forward-thinking organization, this opportunity is perfect for you.

Benefits

Flexible Remote Work Environment

Comprehensive Benefits Package

Tuition Assistance

Leadership Development Opportunities

Annual Incentive Program

Qualifications

• 4+ years of experience in data protection operations and support.
• Strong documentation skills for escalating and resolving issues.

Responsibilities

• Deliver engineering support for enterprise data protection technologies.
• Troubleshoot and resolve data protection infrastructure issues.
• Propose improvements for data backup and recovery functionality.

Skills

Data Protection Operations

Troubleshooting

Documentation Skills

Relationship Management

Education

Bachelor's Degree in Information Technology

Tools

Backup/Recovery Software

Enterprise Compute Platforms

Operating Systems

Job description

Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $124,600
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment
- Comprehensive benefits package including competitive 401K, tuition assistance, and employee assistance programs
- Access to leadership development and virtual training opportunities
- Participation in the Annual Incentive Program based on performance

What to Expect (Job Responsibilities):
- Deliver engineering support for enterprise data protection technologies, including installation and configuration of software platforms
- Troubleshoot and resolve data protection infrastructure and performance issues, documenting all activities in the problem tracking system
- Identify and escalate issues to vendors to ensure timely resolutions while documenting learnings for process improvement
- Maintain knowledge of emerging trends in data protection technologies and collaborate on future solutions
- Propose improvements and cost optimization strategies to enhance data backup and recovery functionality

What is Required (Qualifications):
- 4 Year/Bachelor's degree (or equivalent experience) in Information Technology
- 3+ years of experience in data protection operations and support
- Proven experience in developing and maintaining relationships with offshore team resources
- Familiarity with enterprise compute platforms, operating systems, and backup/recovery software agents
- Strong documentation skills for escalating and resolving backup and recovery issues

How to Stand Out (Preferred Qualifications):
- 3+ years of experience with operating system navigation and functionality

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