Data Product Operations Lead

AI Chopping Block; San Francisco, Northern (CA, KY); Hybrid; USD 155,000 - 233,000; Full time

Job summary

Harvey is seeking a Product Operations Manager, Data to connect data product surfaces with Engineering, GTM, and external partners, turning signals into action.

You'll own intake, triage, and priority setting for feature requests and data issues, run early-access programs, and manage partner relationships to keep our data pipeline reliable for law firms and corporate teams adopting AI.

Qualifications

• 3–5+ years in Product Operations, Program Management, Technical Program Management, or a related operational role at a high-growth tech or SaaS company.
• Experience triaging and prioritizing inbound requests and issues at volume — you know how to separate signal from noise and route things to the right owner without becoming a bottleneck.
• Comfortable engaging with data and technical issues directly enough to assess severity and impact, even when you’re not the one fixing them.
• Experience managing external vendor or technology partner relationships, including onboarding and ongoing delivery quality.
• Hands-on experience running early-access or beta programs and coordinating launches in a fast-moving product environment.
• Strong written communication — you can turn messy feedback into clear requirements, playbooks, and documentation that other teams actually use.
• Proven ability to drive cross-functional alignment across Product, Engineering, and GTM without direct authority.
• A bias toward lightweight systems over heavy processes — you’d rather ship a simple fix that scales than a perfect framework nobody uses.

Responsibilities

• Customer, Partner & Issue Intake — Ensure signals reach the right teams quickly.
• Programs & Launches — Plan and run early-access programs and coordinate launches across teams.
• Systems That Scale — Translate feedback into clear requirements and lightweight processes that scale.

Skills

Cross-functional

PM Operations

Data-driven

Stakeholder mgmt

Issue triage

Job description

Harvey is seeking a Product Operations Manager, Data to connect data product surfaces with Engineering, GTM, and external partners, turning signals into action.

You'll own intake, triage, and priority setting for feature requests and data issues, run early-access programs, and manage partner relationships to keep our data pipeline reliable for law firms and corporate teams adopting AI.