Under direct supervision, the Data Processing Analyst provides support for a variety of Management Information System (MIS) operations, including, terminal processes for major Enterprise Resource Planning System (ERP), STATS operations, and provides functional support to end-users within the data processing environment. Considerable judgment is exercised for the completion of processes, such as disbursements of A/P and payroll checks. Work is primarily assigned through MIS operations schedule, and/or the Helpdesk, and is reviewed through the end product and desired results by the Operations Supervisor.
Duties and Responsibilities:
- DUTIES (NOT ALL INCLUSIVE) – Processes payroll, accounts payable, income tax refunds, and other checks and ACH payments as required, per the division’s schedule.
- Processes ACH payment data and submits to respective banking institution, or Treasury Division, as necessary.
- Processes data intended for interfacing with ERP for transaction processing (import and export of electronic data), such as (but not limited to) payroll direct deposits, payroll deductions, A/P direct deposits, tax refunds direct deposits, employee social security wage reports, as requested by end-users, both internal and external.
- Generates reports, hardcopy or electronic formatted, as a result of check runs, and other ERP/STATS terminal processing.
- Assists with developing and implementing document processing workflows/business rules to accommodate end-user (department and agency) requests.
- Maintains logs of operational tasks, and program defects and provides logs for management review; software to keep track of incoming work requests, and update the Helpdesk system with status/resolution of open ticket items.
- Records functional errors and program defects and consults with technical staff or external support for resolutions.
- Reviews, updates and maintains operational/procedural manuals to keep pace with evolving MIS operations.
- Works with end-users (and software providers, as necessary) to resolve user issues regarding data input, inquiries and reports processing in the ERP, STATS, (and legacy FMS environment);
- Provides end-users with functional solutions, techniques and tips for ERP/FMS processing;
- Performs liaison work on behalf of supervisor with others;
- Performs other related duties as required.