SEC – Payroll Operations Analyst

Southeast Connections, LLC; Greensboro (NC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Southeast Connections, LLC is seeking a Payroll Operations Analyst to optimize payroll processes through data analysis, reporting, and auditing. You will develop dashboards, run complex reports, and resolve discrepancies while ensuring timely and accurate payroll across multiple states.

In this role you will partner with HR, Finance, and IT to support system implementations (Dayforce/ADP) and maintain data integrity.

Qualifications

• Bachelor's degree in human resources, payroll, or related field.
• 3-5 years of Human Resources/Payroll experience.
• Bilingual English/Spanish is a plus.

Responsibilities

• Create and maintain payroll and HR dashboards to provide actionable insights.
• Develop complex, custom payroll and HR reports to meet business and leadership needs.
• Run and analyze audit reports to identify discrepancies and resolve issues.
• Process employee garnishments with accurate data entry and compliance with regulations.
• Support Dayforce/ADP system implementations and data validation during migration.
• Collaborate with HR, Finance, IT and external vendors to improve payroll processes and reporting capabilities.

Skills

Data analysis

Dashboards

Auditing

Multi-state payroll

Excel (Advanced)

Communication

Analytical thinking

Education

Bachelor's degree in HR/Payroll

Tools

ADP Workforce Now

Dayforce

Excel

Job description

The Payroll Operations Analyst supports payroll operations by leveraging data analysis, reporting, and auditing to ensure accuracy, compliance, and efficiency. This role is responsible for developing dashboards and custom reports, identifying and resolving discrepancies, and supporting key functions such as garnishments, tax compliance, and benefits funding.

The Payroll Operations Analyst partners with HR, Finance, IT, and external vendors to improve processes, support system implementations, and enhance overall payroll performance. While primarily focused on analytics and process improvement, this position also provides operational payroll support to ensure timely and accurate payroll processing.

Essential Functions:

• Create and maintain detailed payroll and HR dashboards to provide actionable insights and support decision-making
• Develop complex, custom payroll and HR reports to meet business and leadership needs
• Run and analyze audit reports to identify discrepancies, ensure data integrity, and resolve issues proactively
• Process employee garnishments within HCM, including accurate data entry, validation of court orders, and timely setup to ensure compliance with federal, state, and local regulations
• Audit and monitor garnishment entries to confirm proper calculation, prioritization, and withholding limits in accordance with applicable laws
• Partner with HCM to ensure garnishments are processed correctly and within required timelines; proactively follow up on discrepancies or system issues
• Complete and submit salary verification requests related to garnishments, ensuring accuracy and confidentiality of employee information
• Serve as primary point of contact for employees, creditors, and agencies regarding garnishment inquiries, payments, and issue resolution
• Research and resolve garnishment discrepancies by collaborating with internal stakeholders, HCM support, and external agencies
• Maintain organized and compliant records of all garnishment documentation, correspondence, and activity
• Support end-to-end payroll processing, including review and validation, to ensure accuracy and timeliness
• Support the transition from ADP Workforce Now to Dayforce by assisting with data validation, system testing, and payroll parallel runs
• Review and reconcile employee data, earnings, deductions, and tax configurations between systems to ensure accuracy and completeness during migration
• Assist in identifying and resolving data discrepancies by partnering with HR, Payroll, IT, and implementation teams
• Participate in user acceptance testing (UAT), documenting results and escalating issues related to payroll processing, timekeeping, and employee data
• Help monitor integration points (e.g., benefits, timekeeping, general ledger) to ensure accurate data flow into Dayforce
• Collaborate with internal stakeholders and external vendors to troubleshoot system and integration issues during and after implementation
• Support the development of process documentation and provide input on workflow improvements within Dayforce
• Assist with post-implementation validation, audits, and ongoing system optimization to ensure payroll accuracy and compliancePartner with HR and leadership to improve payroll processes and reporting capabilities

Competency:

• Experience supporting payroll operations in a multi-state or multi-entity environment preferred
• Strong analytical and problem-solving skills with high attention to detail
• Advanced reporting experience (ADP Workforce Now and/or Dayforce)
• Proficiency with ADP and/or Dayforce payroll system
• Ability to respond to inquiries from employees, Leadership, and other stakeholders with accuracy and timeliness
• Experience building dashboards and working with data visualization tools
• Knowledge of payroll laws, taxes, and garnishment regulations
• Strong knowledge of payroll tax regulations and compliance across multi-state, local, federal, and unemployment jurisdictions
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Effective communicator across various technologies and media
• Strong collaboration skills with internal departments and third-party vendors
• Experience supporting HCM implementations or integrations
• Advanced Excel skills (pivot tables, lookups, data analysis)
• Continuous improvement mindset with a focus on automation and efficiency
• High attention to detail and ability to work independently
• Trusted to handle sensitive information with confidentiality and integrity
• Adaptable to changing environments and priorities

Education and/or Experience:

• Bachelor's degree in human resources, payroll, or related field and/or equivalent experience.
• Human Resources/Payroll: 3-5 years.

Language Skills

Bilingual English/Spanish is a plus.

Computer Skills:

• Must have tangible knowledge of and be comfortable using Microsoft Word, Excel, Outlook, and PowerPoint.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.