Data Operations Pro - 200+ Tickets/Day (Hybrid)

Paycom - ATS; Phoenix (AZ); Hybrid; USD 37,000 - 40,000; Full time

Job summary

Paycom - ATS is seeking a Data Operations Associate for a hybrid role based in Phoenix, AZ. The position requires 3–5 years of data processing/ops experience, a high school diploma, and strong Excel skills. Expect daily ticket handling, revenue capture, and analytical reporting.

The role emphasizes independence, precision, and the ability to work across finance and operations teams in a fast-paced environment.

Qualifications

• 3–5 years of relevant experience in data processing, operations, or finance support.
• Exceptional attention to detail and data accuracy.
• Strong analytical and logical problem-solving skills.
• Ability to manage competing priorities in a production-heavy environment.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Proactive, self-motivated mindset.

Responsibilities

• Process and close 200–250 service tickets daily with high accuracy.
• Ensure proper revenue capture for all completed services.
• Conduct analytical reviews of operational reports.
• Identify data inconsistencies and escalate findings clearly and promptly.
• Resolve discrepancies with internal departments.
• Maintain accurate and organized documentation.
• Respond to email inquiries in a timely manner.
• Support finance team with administrative and reporting tasks.
• Adhere to company policies and compliance procedures.

Skills

Attention to detail

Analytical thinking

Communication skills

Time management

Independent work

Proactive mindset

Education

High School Diploma

Tools

Excel

VLOOKUP

Pivot Tables

Conditional Formatting

Job description

Paycom - ATS is seeking a Data Operations Associate for a hybrid role based in Phoenix, AZ. The position requires 3–5 years of data processing/ops experience, a high school diploma, and strong Excel skills. Expect daily ticket handling, revenue capture, and analytical reporting.

The role emphasizes independence, precision, and the ability to work across finance and operations teams in a fast-paced environment.