Data Operations Manager

Tailored Management; United States; Remote; Full time

Job summary

A leading company is seeking a Research Analyst II to manage and analyze civic data sets for government and nonprofit partners. This remote role emphasizes technical skills in data management and collaboration across teams while facilitating equitable partner support in the elections space.

Benefits

Medical

Dental

Vision

Weekly pay

Qualifications

• 5-10 years of experience in data operations or related field.
• Excellent communication skills, both written and verbal.
• Practical experience with SQL databases and analytical tools.

Responsibilities

• Oversee preparation and maintenance of government data sets.
• Collaborate with GSI partner managers and analyze data at scale.
• Ensure compliance with company policies in data processes.

Skills

Data Analysis

Communication

SQL

Python

Excel

Education

Bachelor’s degree in data analytics or government

Job description

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Tailored Management provided pay range

This range is provided by Tailored Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50.00/hr - $53.00/hr

Job Title: Research Analyst II

Location: US – Remote. Strong preference for east coast, especially NY and DC.

Contract: 12 Months

Pay Rate: $53.56/hr,W2

Benefits: Medical, Dental, Vision and weekly pay

Job Summary:

• The Government & Social Impact team (GSI) mission is to help government & social impact partners understand and use *** technologies to build trust, empower people, and create community. This team supports all government, elections and nonprofit partners globally and that is done through a backbone of several interconnected data sets to identify this dynamic audience.
• The GSI team is seeking a data manager to manage and maintain our GSI civic data sets. This role is responsible for reviewing these data sets to ensure compliant and equitable partner support in the government and elections space. This role requires a person who is detail-oriented, capable of analyzing and reviewing large data sets, collaborating and building relationships with our GSI partner managers, data managers and auditors.

Responsibilities:

• Oversee and manage the preparation, review, and maintenance our managed partner set (MPS) made up of country specific government and political data.
• Partnering with regional GSI partner managers to review the MPS books, provide recommendations based on the company policy and guidelines.
• Prepare manual lists based on desk research and workbooks of government and political data.
• Complete a QA process to review completeness and accuracy of completed workbooks.
• Leverage data & analytics skills to review data at scale.
• Upload data to CRM.
• Collaborating the GSI team to review and update GSI data during elections, ad-hoc requests, and escalations.
• Support includes extracting, reviewing and preparing data to upload into the MPS from upstream data sets and manual lists.
• Ensuring our partner data and processes are compliant with company policies and enable equitable partner support in the government and elections space.
• Collaborate with engineering teams to test system updates, monitor and assess data pipeline signals, identify issues or anomalies, and ensure the technical execution aligns with the business vision & objectives.
• Analyze complex support flows, conduct root-cause analysis and provide recommendations for process, policy, and product improvements to drive efficiency & effectiveness and ensure essential team goals are met.
• Track and analyze key operational metrics to deeply understand the support ecosystem and help determine where to focus optimization efforts.

Minimum Qualifications:

• 5-10 years of experience in data operations, or other relevant space leading large scale global projects or programs.
• Excellent communication skills, both written and verbal. Ability to understand and simplify complex topics and explain to others in a way that is easy to digest.
• Experience analyzing and using data in solving and providing practical business insights, including reviewing and validating dashboards and reports, ensuring they accurately reflect key insights and metrics.
• Practical experience reading or querying SQL databases.
• Ability to use data analysis tools (e.g., SQL, Python, Excel) to extract, manipulate, and interpret data for business insights and monitoring performance and integrity of data pipelines.

Preferred Qualifications:

• Knowledge of the government and elections space, including international politics, political parties, world leaders and national legislators.
• 2+ years in software engineering, systems engineering, or technical product/program management.
• 2+ years with scripting languages (e.g., Python), and/or statistical/mathematical software (e.g., R).
• Experience developing and maintaining data pipelines.

Education:

• Bachelor’s degree in data analytics or government.

Must Have Skills:

• Able to analyze data, and come up with recommendations based on that date, metrics and insights.
• Be able to communicate with internal partners.
• Technical expertise, being able to use data analytic tools, queering, SQL data bases (reading and queering data bases), and testing engineering pipelines in new product roll outs (all internally).

Nice to have skills:

• Background in government and election space. -Understand government structure and how that translate to our data.
• Knowledge of international politics.
• Coding background (python or any type of script language).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Accounting/Auditing, Analyst, and Administrative

• Industries

  Research Services, Software Development, and Advertising Services

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