Operations & Program Coordinator

HER Foundation; United States; Remote; Part time

Job summary

The HER Foundation seeks an Operations & Program Coordinator, a part-time role dedicated to enhancing operational efficiency and supporting a mission to improve outcomes for those suffering from Hyperemesis Gravidarum. This role combines administrative proficiency and program coordination, offering significant opportunities for growth within a passionate nonprofit environment.

Benefits

Remote flexibility

Collaborative team environment

Growth opportunities in program management

Qualifications

• Self-motivated with a strong customer service orientation.
• Experience in a nonprofit setting is preferred.
• Empathetic towards individuals affected by Hyperemesis Gravidarum.

Responsibilities

• Assist in tracking key performance indicators and program metrics.
• Coordinate board and committee meetings.
• Update the HER Foundation website and assist with content creation.

Skills

Organizational skills

Communication

Attention to detail

Project management

Technical proficiency

Education

Bachelor’s degree in communications, business, or public health

Tools

G Suite

Zoom

WordPress

Trello

Adobe

Canva

Job description

This range is provided by HER Foundation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $25.00/hr

Are you an exceptionally organized and proactive professional with a passion for making a difference? The Hyperemesis Education and Research (HER) Foundation is seeking a dedicated Operations & Program Coordinator to be a pivotal force in supporting our mission to improve outcomes for those suffering from Hyperemesis Gravidarum (HG).

At HER, we're a growing nonprofit deeply committed to advancing research, education, and advocacy. This dynamic role requires a blend of administrative proficiency, program coordination, and a keen eye for detail, all while contributing directly to a vital cause.

About the Role:

The Operations & Program Coordinator will be instrumental in ensuring the smooth functioning of our programs and administrative needs. You will play a crucial role in enhancing our operational efficiency, supporting our community, and helping us expand our reach. You'll have the chance to make a substantial and direct impact within a growing, mission-driven organization.

This is a part-time position (20-30 hours) with strong potential to become full-time and advance in your career based on performance and business needs.

Key Responsibilities:

Board & Committee Support:

• Facilitate member onboarding process and manage documents.

• Coordinate Board and committee meetings and assist with projects.

Program & Community Management:

• Schedule and provide tech support for support groups and volunteer meetings.

• Actively manage and monitor engagement within our live and online support groups.

• Provide general program support as needed to ensure successful execution.

• Update the HER Foundation website and resources as needed.

• Assist with creation of compelling content for newsletters and awareness campaigns.

• Respond to inquiries and support requests received via email.

• Provide admin support/outreach for conference exhibits, speaking, and events.

Data, Administration & Operations:

• Assist in tracking and compiling key performance indicators and program metrics for grants.

• Help document and standardize organizational processes in handbooks.

• Assist with donor management communication and donation tracking.

• Organize and maintain digital files and media assets.

• Coordinate the creation and sales of HER Foundation merchandise.

Who You Are:

• Bachelor’s degree in communications, business, or public health.

• Highly organized with exceptional attention to detail.

• Proficient with virtual meeting platforms (e.g., Zoom, Google Meet) and project management tools (Trello).

• Technologically savvy, with experience in office (G Suite, Office), website content management (e.g., WordPress), and CRM systems.

• An excellent communicator, both written and verbal, with a strong customer service orientation.

• Self-motivated and proven ability to manage multiple priorities in a remote work environment.

• Empathetic and passionate about supporting individuals affected by Hyperemesis Gravidarum.

• Experience in a nonprofit setting and graphic design skills (Adobe, Canva) are highly desired.

Why Join HER Foundation?

• Meaningful Impact: Directly contribute to improving the lives of individuals suffering from HG worldwide.

• Remote Flexibility: Work from anywhere and maintain a healthy work-life balance.

• Collaborative Team: Join a passionate, dedicated, and supportive team.

• Growth Opportunity: Develop diverse skills in program management, operations, and digital communications within a unique health advocacy space.

To Apply:

Email [e-mail] with the following:

• Cover letter outlining your relevant experience and why you are passionate about our mission

• A slide deck on how you would approach a typical week in this role, referencing the scenario below.

Slide deck scenario: It's a busy week. You're preparing for a Board Meeting on Friday, drafting minutes and committee slides; coordinating the new monthly postpartum support group on Wednesday; and assisting with data collection for a grant application due in 10 days, which includes sending out a newsletter for community feedback. Identify your needs and process to achieve timely outcomes, as well as how you will manage any impediments. Please use PowerPoint slides for your presentation. This will help us understand your approach to managing varied tasks in a dynamic environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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