Data Operations Lead – Cloud Modernization & Governance

General Dynamics Information Technology, Inc.; United States; Remote; USD 170,000 - 229,000; Full time

Job summary

General Dynamics Information Technology, Inc. seeks a Data Operations Support Lead to guide the CMM Data Modernization and Governance team, driving data governance, engineering, and analytics capabilities across the AO court modernization program.

Lead the operational health of data pipelines and platforms, ensure data quality, and collaborate with governance stakeholders and business users to deliver reliable data products and insights.

Qualifications

• 10+ years IT management experience with data governance, standards, and modernization.
• Bachelor’s degree required; PMP is beneficial.
• Expertise in big data cloud solutions, data management, BI and analytics.
• Excellent customer-facing skills with experience briefing executive leadership.
• Experience with master data management platforms or governance tooling.
• Familiarity with DAMA-DMBOK and data privacy/security considerations.
• ITIL Foundation certification or equivalent IT service management experience.
• Experience supporting large-scale data platform migrations or modernization programs.
• Scripting or automation (e.g., Python, PowerShell) to streamline monitoring and ops.
• Experience with data observability or monitoring platforms (e.g., Monte Carlo, Collibra, Informatica).

Responsibilities

• Serve as primary contract liaison for alignment with strategic goals.
• Lead daily operations for CMM data platforms, pipelines, and analytics environments.
• Establish procedures for monitoring, incident response, and releases.
• Monitor availability, performance, capacity, and pipeline health against SLAs.
• Coordinate production support across cloud, data engineering, BI/analytics, cybersecurity, and infra teams.
• Maintain runbooks, escalation paths, and system documentation.
• Manage risk logs and communicate mitigation plans.
• Oversee ETL/ELT pipelines, APIs, data lakes, and warehouses; address issues.
• Support cloud data platforms in AWS and AI/ML services.
• Participate in capacity planning, resilience, backup/recovery, and DR.

Skills

Data Operations

Enterprise Data

Information Technology Management

Education

Bachelor's degree

Job description

General Dynamics Information Technology, Inc. seeks a Data Operations Support Lead to guide the CMM Data Modernization and Governance team, driving data governance, engineering, and analytics capabilities across the AO court modernization program.

Lead the operational health of data pipelines and platforms, ensure data quality, and collaborate with governance stakeholders and business users to deliver reliable data products and insights.