Data Management Specialist

Planned Parenthood of the Rocky Mountains; Denver (CO); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical/Vision/Dental insurance

PTO and Sick Time

401k/Safe Harbor

Employee Loan Program

Employee Assistance Program

Paid Family Leave

Job summary

Planned Parenthood of the Rocky Mountains seeks a donor data specialist to manage donor information and ensure data accuracy across our CRM systems. You will support fundraising activities, generate reports, and collaborate with teams to enhance donor relations.

Applicants should have experience with data entry, MS Office, and donor management software, with preference for familiarity with Raiser’s Edge and related tools. Colorado-based candidates are prioritized.

Qualifications

• 1 year of data entry, report creation, and data analysis.
• 1 year of fundraising or related PP affiliate experience.
• Proficiency with MS Office (Excel, Word) and donor CRM software.

Responsibilities

• Maintain accurate donor data in databases and reflect current records.
• Ensure team understands data systems policies and procedures.
• Maintain integrity of Raiser’s Edge (CRM) and RE-NXT databases.
• Process information from donors, staff, and external sources.
• Enter gifts into Raiser’s Edge across all payment types with proper coding.
• Create imports using Import-o-Matic for donor data.
• Produce queries, exports, imports, and various reports.
• Engage with internal/external partners to support donor relations.

Skills

Data entry

Data analysis

Report creation

Microsoft Excel

Microsoft Word

Excellent communication

Learning new software

Donor CRM knowledge

Tools

EveryAction

MobileCause

Omatic

Raiser’s Edge

RE-NXT

Job description

About Us: Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission.

Abortion Care: At PPRM, we all work in abortion care. This role supports abortion care through direct clinical triage, patient education, and follow-up, ensuring timely and empathetic support to those navigating abortion services.

Our Ideal Candidate:

• 1 year of experience in data entry, report creations, and data analysis.
• 1 year of prior experience working in fundraising or perhaps at another Planned Parenthood affiliate, in any department.
• You are well-versed with Microsoft Office Suite, especially Excel and Word. Prior experience with EveryAction, MobileCause, or Omatic strongly preferred.
• Adapting and learning new software systems.
• You consistently communicate ethically and effectively, both verbally and written.
• You demonstrate proficiency with Raiser’s Edge or another comparable constituent record management system.

We encourage applicants from all locations to apply; however, preference may be given to candidates currently living in Colorado.

What You'll Do:

• You’re knee-deep in our databases, ensuring that they reflect current, accurate, and complete donor data.
• You have an eye toward policies and procedures and ensure others on the team have the requisite understanding and skills of our data systems as well.
• Maintain integrity of Raiser’s Edge (CRM) and RE-NXT databases by creating and updating donor and gift records.
• Respond to and process information from various sources including donors, staff, third party platforms, Planned Parenthood Federation of America (PPFA), etc.
• Assist in maintaining written policies and procedures for Raiser’s Edge database. Maintain donor and gift records by processing and entering all gifts into Raiser’s Edge within established timeline using appropriate coding, ensuring compliance with donor intent and archival of gift documentation. This includes gifts made online, via stock, EFT, cash, checks, credit cards, pledges, pledge payments, and in-kind gifts.
• Manage and analyze data to create streamlined imports of contribution and donor data utilizing Import-o-Matic software.
• Produce queries, exports, imports, and reports, including monthly, quarterly, yearly, ad-hoc financial and activity reports, mailing lists, and data clean-up projects.
• Key contributor to the team, you engage directly with internal and external parties focused on donor contact, inquiries, and acknowledgement. Your efforts help ensure our collective work yields the dollars and the donor experience that maintains and enables expansion of our work.
• Serve as primary contact for incoming calls and emails related to donations and correspond with donors in a timely manner to resolve inquiries.
• Manage gift acknowledgement process by drafting, editing, and regularly updating timely IRS-compliant acknowledgement for all contributions.
• Support stewardship program with list production, donor phone calls,
• Support and help implement the Health Center/Patient Donation Program by facilitating staff trainings and tracking and reporting progress.
• Maintain other records including but not limited to procedural documents and audit files.
• Work with Development team members to create and adhere to the strategic plan and annual budget. Supports the Development leadership to achieve desired fundraising goals.
• Support team and agency-wide objectives through, but not limited to visibility at internal and external events, and by participating in task forces, committees, and engagement with external partners.
• Some travel to affiliate health centers may be required.

Salary Range: $20.80 - $24.83/hr.
*Although our full pay range is included above, compensation is based on related professional experience.

• Medical/Vision/Dental, with extended mental health coverage.
• Accrued PTO and Sick Time
• 401k/Safe Harbor Contributions (PPRM contributes up to 3% of your pay to your 401k after 1 year of service).
• Employee Loan Program
• Employee Assistance Program and WorkLife Partnership.
• Paid Family Leave/Paid Parental Leave and MORE!

To learn more about our amazing benefits visit us HERE.

COVID-19 Protocol: Vaccination against COVID-19 will no longer be a condition of employment. However, all Health Center/Patient or Community Facing Employees, must have the COVID vaccine or wear a mask at all times beginning November 1st. Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

Flu Protocol: All employees working directly with patients, the community or working in a health center will be required to have the flu shot or wear a mask during patient/community contact or while in the health center from November 1 – April 30 each year (Flu Season). Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

Background Check Required: Planned Parenthood of the Rocky Mountains is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.