Data & Insight Manager — Evidence‑Driven Decisions

Incommunities; Pennsylvania; On-site; USD 73,000 - 89,000; Full time

Benefits offered by this job

Social Housing Pension Scheme with up‑

28 days annual leave + bank holidays

Training, development and professional

Mindful employer and menopause aware

Job summary

Incommunities is seeking a Data and Insight Manager to lead data and reporting initiatives, ensuring trusted data and evidence-led decision making across the organisation. The role focuses on demand intake, governance, and delivery reporting within a large housing organisation.

You will supervise the Data & Insight team, drive continuous improvement, and collaborate with senior stakeholders to prioritise and deliver insights that support customer outcomes and regulatory assurance.

Qualifications

• Experience managing data, reporting, insight or BI demand in a complex organisation.
• Experience coordinating priorities, requirements, delivery plans, risks, dependencies and stakeholder expectations.
• Experience managing or developing a team with focus on quality, delivery and continuous improvement.
• Working with stakeholders to define reporting, insight, data quality or performance requirements.
• Improving processes, governance or ways of working so data and insight activity is transparent and outcome focused.

Responsibilities

• Own and manage the Data & Insight demand intake process with clear sponsorship, requirements and outcomes.
• Coordinate triage, backlog management across reporting, data quality, regulatory and transformation activity.
• Maintain visibility of work in progress, dependencies, blockers, risks and benefits through reporting routes.
• Provide day-to-day management of Data & Insight team workflow, capacity planning and delivery priorities.
• Support and develop team members, encouraging consistent standards and knowledge sharing.
• Ensure data and reporting requests follow governance, prioritisation and approval routes.
• Escalate risks and data quality concerns through governance forums.
• Support adoption of data standards, data ownership and data dictionary activity.
• Contribute to self-service reporting, Microsoft Fabric readiness, AI governance and data maturity.

Skills

Data management

Stakeholder engagement

Delivery reporting

Team leadership

Data governance

Analytical thinking

Tools

Microsoft Fabric

Job description

Incommunities is seeking a Data and Insight Manager to lead data and reporting initiatives, ensuring trusted data and evidence-led decision making across the organisation. The role focuses on demand intake, governance, and delivery reporting within a large housing organisation.

You will supervise the Data & Insight team, drive continuous improvement, and collaborate with senior stakeholders to prioritise and deliver insights that support customer outcomes and regulatory assurance.