Data Governance Specialist

City-of-Bloomington,-M; BLOOMINGTON (MN); On-site; USD 4,221,000 - 4,939,000; Part time

Job summary

The City of Bloomington is seeking a Records Management and Data Practices specialist to support confidential data handling, scanning and organizing electronic and physical records, and fulfilling internal and external data requests. This role emphasizes accurate documentation, privacy, and timely service.

The position involves collaboration with the Records and Data team, ensuring compliance with MG DPA and related policies, and providing professional customer support across departments.

Qualifications

• High school diploma or equivalent.
• Minimum of three years of general office support experience, including customer service.
• Proficient with Microsoft Office Suite and ability to learn various software applications.
• Experience with electronic document management software applications.

Responsibilities

• Scan and manage electronic documents and physical records in compliance with Records Management principles.
• Assist with off-site storage of physical records.
• Process internal records requests.
• Assist with disposing of data and records in conformance with applicable policies and laws.
• Provide prompt, quality customer service to internal and external customers and maintain professionalism.

Skills

EDMS concepts

Microsoft Office Suite

Confidential data handling

Customer service

Communication skills

Physical stamina

Data release processing

Education

High School graduation or equivalent

Tools

Laserfiche

EDMS software

Job description

To perform specialized, technical, and confidential data and records management and data practices duties and facilitate excellent external and internal customer service.

CITY VALUES & EXPECTATIONS

• Models and contributes to a positive work environment, culture of communication, engagement and safety
• Communicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious and socioeconomic backgrounds
• Works cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions
• Embraces the City’s shared values and contributes towards accomplishing the City’s vision and goals by being creative, innovative, continuously learning, and communicating clearly

Records Management

• Scanning and managing electronic documents and physical records in compliance with Records Management principles and City objectives. This includes preparing documents for scanning or importing into the electronic document system.
• Assist with the off-site storage of physical records.
• Processing internal records requests.
• Assist with disposing of data and records in conformance with applicable policies and laws.

Data Practices

• Assist the Responsible Authority and Data and Records team in coordinating the processing, compiling, preparing, redacting, and releasing of the data in response to various data requests in accordance with the Minnesota Government Data Practices Act (MGDPA) and other applicable laws.
• Acquire and maintain knowledge of the MGDPA regarding the classification and release of data.
• Maintains confidentiality of private data and processes.

General

• Provides prompt, quality customer service to internal and external customers and exercises patience, respect, and professionalism in all routine and non-routine interactions.
• Assists in facilitating records management and data practices outreach to City staff.
• Ability to handle the physical aspects of the position's essential functions, including lifting up to 40 pounds and standing and sitting for periods of time.

• Perform other duties and responsibilities as apparent or assigned.

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

• Ability to prioritize work assignments and complete tasks thoroughly, accurately, and timely.
• Ability to develop and maintain positive, collaborative working relations with other City departments, government agencies, vendors, and members of the public.
• Ability to work effectively and courteously with customers.
• Ability to communicate effectively both orally and in writing.
• Ability to maintain private and confidential information.
• Demonstrated knowledge and experience in the administration and coordination of records management in an office environment.
• Understanding of electronic document management systems (EDMS) concepts, including imaging, electronic document management, organization, and related equipment.
• Understanding of the processing of data requests and data classification according to the Minnesota Government Data Practices Act.
• Working independently with little supervision and maintaining confidentiality.
• Ability to lift up to 40 pounds.
• Working experience with Microsoft Office Suite; Laserfiche or a comparable records management system.
• Advanced organization skills and a high level of attention to detail.

MINIMUM QUALIFICATIONS

• High School graduation or equivalent.
• Three years of general office support experience, including customer service experience.
• Proficient with Microsoft Office Suite and readily learn various software applications.
• Experience with electronic document management software applications.

DESIRABLE QUALIFICATIONS

• Three years of experience working for a local, county, state, or federal government.
• Training in or knowledge of the Minnesota Government Data Practices Act.
• Experience with processing data requests under the Minnesota Government Data Practices Act.
• Three years of experience with records management concepts, including records life cycle, records inventory and retention scheduling, filing and indexing systems, appropriate equipment and supplies, software applications, storage management, and archival concepts.
• Experience with data request management software.
• Experience with Laserfiche or similar electronic records management software.

SUPERVISION OF OTHERS

This position does not supervise others.

Anticipated Hiring Range: $30.64 – $33.15 Hourly

2025 Full Salary Range: $30.64 – $35.85 Hourly

Part-Time; Non-Exempt; Benefits Ineligible

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change