Data Excellence Lead, GTM Ops & Analytics

Jackalope Digital LLC; New York, Northern (NY, KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Stripe is seeking a Senior Sales Operations leader to build and guide a team of full-time and outsourced specialists focused on improving customer data quality. You will partner with GTM leadership to identify gaps and address them through processes, policies, and workflows.

This role requires strong analytics, stakeholder collaboration, and the ability to scale data initiatives across the organization. The position emphasizes data governance, dashboards, and cross-functional influence to drive

Qualifications

• Has 7+ years of sales, strategy, and operations experience in a high-tech growth environment.
• Is able to own the problem, investigate its root causes, and ensure execution.
• Can work across multiple stakeholders and elevate issues to leadership.
• Has an enthusiastic "roll-up-your-sleeves" mentality and is willing to do IC work while leading.
• Has strong analytical skills and a structured approach to solving unique business problems.
• Works well with a high degree of adaptability and flexibility in a fast-paced, often ambiguous, and rapidly changing environment.

Responsibilities

• Apply systems thinking and continuous improvement to the mechanisms owned by the team.
• Develop a data quality roadmap to address various customer data challenges.
• Align on prioritization with leadership, Data Engineering, and Systems teams.
• Influence the implementation and enablement of systems and tools, working closely with internal systems teams.
• Create an outsourcing strategy for always-on data cleanup.
• Manage contractors as part of the outsourcing strategy to scale data quality initiatives, reporting, processes, and analytics.
• Define and measure metrics for success.
• Develop dashboards highlighting progress against the identified metrics.
• Communicate progress to Stripe leadership and leverage their support to influence and unblock.

Skills

Analytical skills

Stakeholder management

Roll-up-your-sleeves mentality

Tools

SQL

BI visualization tools

Job description

Stripe is seeking a Senior Sales Operations leader to build and guide a team of full-time and outsourced specialists focused on improving customer data quality. You will partner with GTM leadership to identify gaps and address them through processes, policies, and workflows.

This role requires strong analytics, stakeholder collaboration, and the ability to scale data initiatives across the organization. The position emphasizes data governance, dashboards, and cross-functional influence to drive