Data Excellence Manager, GTM Operations & Data Quality

WinsAbove; New York, Northern (NY, KY); Hybrid; USD 180,000 - 320,000; Full time

Job summary

Stripe is seeking a senior Sales Operations leader to build and lead a team of full-time and outsourced experts to improve customer data quality. You will partner with GTM leadership to identify gaps and address them through processes, policies, and workflows.

The role requires 7+ years in sales/strategy/operations, strong analytics, ability to own problems, and alignment with Data Engineering and Systems teams.

Qualifications

• Seven+ years in sales, strategy and operations in a tech growth environment.
• Ability to own the problem, investigate root causes, and ensure execution.
• Work across multiple stakeholders and elevate issues to leadership.
• Roll-up-your-sleeves mentality and willing to do IC work while leading.
• Strong analytical skills and a structured approach to solving business problems.
• Adaptable in a fast-paced, ambiguous environment.

Responsibilities

• Apply systems thinking and continuous improvement to the mechanisms owned by the team.
• Develop a data quality roadmap to address various customer data challenges.
• Align on prioritization with leadership, Data Engineering, and Systems teams.
• Influence the implementation and enablement of systems and tools, working closely with internal systems teams.
• Create an outsourcing strategy for always-on data cleanup.
• Manage contractors as part of the outsourcing strategy to scale data quality initiatives, reporting, processes, and analytics.
• Define and measure metrics for success.
• Develop dashboards highlighting progress against the identified metrics.
• Communicate progress to Stripe leadership and leverage their support to influence and unblock.

Skills

Strategic thinking

Leadership

Stakeholder management

Problem solving

Roll-up-your-sleeves

Analytical mindset

Tools

SQL

BI visualization tools

Job description

Stripe is seeking a senior Sales Operations leader to build and lead a team of full-time and outsourced experts to improve customer data quality. You will partner with GTM leadership to identify gaps and address them through processes, policies, and workflows.

The role requires 7+ years in sales/strategy/operations, strong analytics, ability to own problems, and alignment with Data Engineering and Systems teams.