Data Entry Specialist

McPhail Sanchez, LLC; Los Angeles (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

McPhail Sanchez, LLC is seeking a Data Entry Specialist to ensure critical data is accurate, organized, and up to date, supporting our Chargeback, ADM, and Refund teams. You will collaborate with airlines, merchants, suppliers, and customers to keep operations running smoothly.

This role emphasizes detail-orientation and problem-solving in a fast-paced environment, with opportunities to grow into automation, analytics, and reporting as you gain experience.

Qualifications

• 1+ year of data entry experience.
• Attention to detail and accuracy are essential.
• Strong communication and problem-solving skills are required.
• Ability to handle confidential information with professionalism.
• Collaborative mindset and eagerness to learn.

Responsibilities

• Enter, update, and maintain data across internal systems and databases.
• Verify information for accuracy and resolve discrepancies.
• Maintain organized records and documentation.
• Partner with internal teams to support daily operations.
• Identify data issues, process gaps, and improvement opportunities.
• Communicate professionally with internal and external stakeholders.
• Support collections, memo reconciliation, and partner follow-ups.

Skills

Data entry

Attention to detail

Communication

Problem-solving

Confidential information handling

Collaboration

Tools

Excel

CRM software

Database systems

Job description

As a Data Entry Specialist, you'll ensure critical data is accurate, organized, and up to date, supporting our Chargeback, ADM, and Refund teams. You'll collaborate with teams across the business and work with airlines, merchants, suppliers, and customers to help keep operations running smoothly.

This role is perfect for someone who loves details, enjoys solving problems, and thrives in a fast-paced environment. While you'll start by focusing on data entry and operational support, you'll also have the opportunity to grow into process improvement, automation, reporting, and analytics. If you're excited about turning manual work into smarter solutions and gaining exposure to business insights, this role offers plenty of room to grow.

What You'll Bring

• 1+ year of data entry experience
• Travel agency or airline industry experience is a plus
• Exceptional attention to detail and accuracy
• Strong organization, communication, and problem-solving skills
• Ability to handle confidential information with professionalism
• A collaborative mindset and eagerness to learn

What You'll Do

• Enter, update, and maintain data across internal systems and databases
• Verify information for accuracy and resolve discrepancies
• Maintain organized records and documentation
• Partner with internal teams to support daily operations
• Identify data issues, process gaps, and improvement opportunities
• Communicate professionally with internal and external stakeholders
• Support collections, memo reconciliation, and partner follow-ups