Data Entry & Process Improvement Specialist

City of Plant City; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

City of Plant City in Los Angeles is seeking a Data Entry Specialist to ensure critical data is accurate, organized, and up to date, supporting our Chargeback, ADM, and Refund teams. You will collaborate with airlines, merchants, suppliers, and customers to keep operations running smoothly.

This role suits someone who loves detail and problem solving in a fast-paced environment. You'll start with data entry and operational support and have opportunities to grow into process improvement,

Qualifications

• 1+ year of data entry experience.
• Experience in travel agency or airline industry is a plus.
• Maintain accurate, organized records and documentation.

Responsibilities

• Enter, update, and maintain data across internal systems and databases.
• Verify information for accuracy and resolve discrepancies.
• Maintain organized records and documentation.
• Partner with internal teams to support daily operations.
• Identify data issues and opportunities for improvement.
• Communicate professionally with stakeholders.
• Support collections, memo reconciliation, and partner follow-ups.

Skills

Data entry

Attention to detail

Organizational skills

Communication

Confidential information handling

Problem-solving

Tools

CRM systems

Excel

Databases

Job description

City of Plant City in Los Angeles is seeking a Data Entry Specialist to ensure critical data is accurate, organized, and up to date, supporting our Chargeback, ADM, and Refund teams. You will collaborate with airlines, merchants, suppliers, and customers to keep operations running smoothly.

This role suits someone who loves detail and problem solving in a fast-paced environment. You'll start with data entry and operational support and have opportunities to grow into process improvement,