Data Entry Specialist

Drake Precision Dental Laboratory Inc.; Forest Homes (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision benefits

401k with matching

Life Insurance

Job summary

Drake Dental Lab in North Carolina is seeking a Data Entry Specialist to support production workflows by reading prescriptions and accurately entering data. The role centers on ensuring data integrity as cases move into the production process.

You will communicate with clients over the phone, learn dental terminology, and collaborate with the team to ensure timely case progression. This entry-level position offers full-time hours and competitive benefits.

Qualifications

• Accurate data entry with high precision.
• Professional client communications over the phone.
• Familiarity with dental terminology enhances understanding of prescriptions.
• Knowledge of restoration types is a plus but not required for entry level.

Responsibilities

• Accurate Data Entry: Input and manage data with precision, ensuring all information is correct and updated as production progresses.
• Client Communication: Engage with clients professionally, address inquiries about due dates, provide updates, and collect missing information.
• Dental Terminology Proficiency: Learn and apply dental terminology to navigate laboratory processes.
• Knowledge of Restoration Types: Understanding crowns, bridges, dentures, and other prosthetics is beneficial.
• Collaboration: Work with team members to ensure smooth communication and workflow.

Skills

Data entry

Customer service

Attention to detail

Dental terminology

Job description

Are you detail-oriented, proficient in data entry, and passionate about contributing to the dental industry? Drake Dental Lab has an exciting opportunity for a Data Entry Specialist to join our team. In this role, you will play a crucial part in the production process. By reading and interpreting the doctor's prescription, you will use this information to launch the case into our production workflow.

Responsibilities:

• Accurate Data Entry: Input and manage data with precision, ensuring all information is correct (and making changes on the fly as necessary once cases are into production process).
• Client Communication: Engage with clients over the phone in a professional and friendly manner. Address inquiries about due dates, provide updates, request missing information, while ensuring excellent customer service.
• Dental Terminology Proficiency: Learn and demonstrate a strong understanding of dental terminology to effectively navigate and comprehend information related to laboratory processes. Prior knowledge of Dental Terminology a plus.
• Knowledge of Restoration Types: Familiarity with various dental restoration types is highly beneficial, but not required for this entry level position. This includes crowns, bridges, dentures, and other dental prosthetics.
• Collaboration: Work closely with other team members to ensure seamless communication and coordination within the dental laboratory.

Benefits:

• Standard hours are 8:00am to 5:00pm but depending on work demands the end time will fluctuate, so candidates must have flexibility with shift end time.
• Full time position with competitive salary, subsidized medical insurance, along with voluntary Dental, Vision, Supplemental medical, legal and more.
• Company also provides Basic Life Insurance and disability plans, discount on Verizon bill, ticket discount program, EAP, and a matching contribution if you participate in our 401k.