Data Entry Specialist

Drake Precision Dental Laboratory; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Subsidized medical insurance

Voluntary dental coverage

Voluntary vision coverage

Disability plans

Life insurance

401k matching

Employee discounts (Verizon, ticket)

Employee assistance program (EAP)

Job summary

Drake Dental Lab in Charlotte, NC is hiring a Data Entry Specialist. You will read prescriptions, enter data, and launch cases into our production workflow with precision.

You will also communicate with clients by phone, clarify due dates, and collaborate with the lab team to ensure accurate, timely processing of orders.

Qualifications

• Accurate data entry and data management with precision.
• Clear client communication and updates by phone.
• Understanding dental terminology to navigate lab processes.
• Familiarity with restoration types is a plus but not required.

Responsibilities

• Accurate Data Entry: Input and manage data with precision and adjust as cases move to production.
• Client Communication: Engage with clients by phone, provide updates and collect missing information.
• Dental Terminology Proficiency: Learn and apply dental terms to lab workflows.
• Knowledge of Restoration Types: Understand crowns, bridges, dentures and other prosthetics.
• Collaboration: Work closely with team members to ensure smooth lab communication.

Skills

Data entry

Client communication

Attention to detail

Dental terminology

Team collaboration

Job description

Are you detail-oriented, proficient in data entry, and passionate about contributing to the dental industry?

Drake Dental Lab has an exciting opportunity for a Data Entry Specialist to join our team. In this role, you will play a crucial part in the production process. By reading and interpreting the doctor's prescription, you will use this information to launch the case into our production workflow.

Responsibilities

• Accurate Data Entry: Input and manage data with precision, ensuring all information is correct (and making changes on the fly as necessary once cases are into production process).
• Client Communication: Engage with clients over the phone in a professional and friendly manner. Address inquiries about due dates, provide updates, request missing information, while ensuring excellent customer service.
• Dental Terminology Proficiency: Learn and demonstrate a strong understanding of dental terminology to effectively navigate and comprehend information related to laboratory processes. Prior knowledge of Dental Terminology a plus.
• Knowledge of Restoration Types: Familiarity with various dental restoration types is highly beneficial, but not required for this entry level position. This includes crowns, bridges, dentures, and other dental prosthetics.
• Collaboration: Work closely with other team members to ensure seamless communication and coordination within the dental laboratory.

Standard hours are 8:00am to 5:00pm but depending on work demands the end time will fluctuate, so candidates must have flexibility with shift end time.

Full time position with competitive salary, subsidized medical insurance, along with voluntary Dental, Vision, Supplemental medical, legal and more. Company also provides Basic Life Insurance and disability plans, discount on Verizon bill, ticket discount program, EAP, and a matching contribution if you participate in our 401k.

If you are passionate about data accuracy, client communication, and contributing to the dental field, we invite you to apply for this exciting Dental Laboratory Data Entry Specialist position. Join our team and be a key player in ensuring the growth and success of Drake Dental Lab!