Data Entry/Mail Supervisor

MANA Medical Associates of Northwest Arkansas; Fayetteville (AR); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

HSA or FSA options with medical

Job summary

Medical Associates of Northwest Arkansas (MANA) is seeking a Data Entry/Mail Supervisor in Fayetteville, AR. The role focuses on posting billing charges, processing payments and adjustments, researching EOBs, and ensuring accurate posting in the eClinical Works system.

The position requires a High school diploma or GED with related experience and some management exposure. Regular full-time hours support a comprehensive benefits package at the Central Billing Office.

Qualifications

• High school diploma or GED plus specialized schooling or on-the-job training in a relevant clerical field.
• 2 years of related experience and/or training.
• 12 to 18 months of related management experience.

Responsibilities

• Familiar with mail processing procedures and accurate record keeping of deposits.
• Research and correct posting errors from the Reimbursement Department and related queues to improve staff accuracy.
• Schedule and maintain End of Day and End of Month reporting.
• Maintain paper document storage and ensure documents are scanned into eClinical Works.
• Demonstrate knowledge of manual and electronic payment workflows within eClinical Works.
• Reconcile EFT reports with ERA and EOB postings for posting into the database.
• Prepare manual posting batches of EOBs and upload to Orbograph for ERA generation.
• Post all EOBs from insurance and process patient payment files via Lockbox in eClinical Works.
• Perform any other related duties as required.

Skills

Data entry

Mail processing

Record keeping

Education

High school diploma or GED

Tools

eClinical Works

Orbograph

Job description

Data Entry/Mail Supervisor

Job Locations US-AR-Fayetteville

ID 2026-2523

Category Billing/Reimbursement

Position Type Regular Full-Time

Location/Org Data : Name Central Billing Office

Overview

The Data Entry/Mail Supervisor performs various procedures associated with the posting of special billing charges, payment and adjustment posting, researching of all EOB's to ensure accurate posting; posting of electronic remittance advices, daily reconciliation of direct deposits from the insurance carrier, and daily balancing of the eClinical Works database.

Responsibilities

• Familiar with mail processing procedures and able to keep accurate record of transactions regarding deposit amounts and make out daily deposit slips for monies received.
• Able to research and correct posting errors received from the Reimbursement Department, claim task queues, Patient Billing Services, Insurance Representatives, etc.. and then use these situations as training tools to improve staff accuracy or to initiate policy changes to correct issues.
• Scheduling and maintenance of End of Day and End of Month reporting.
• Maintenance of paper document storage, ensuring that all documents are scanned and filed into appropriate section of eClinical Works.
• Demonstrate complete knowledge of both manual and electronic payment application workflows within eClinical.
• Demonstrate ability to reconcile Electronic Funds Transaction (EFT) report with the electronic remittance advises and explanation of benefits for posting into the database.
• Demonstrate complete knowledge in researching, preparing manual posting batches of EOB's and upload to Orbograph for ERA generation.
• Demonstrate ability to post all EOB's from insurance companies and ability to process patient payment files through the Lockbox function of eClincal Works.
• Perform any other related duties as required or assigned

Qualifications

• High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc.
• 2 years related experience and/or training
• 12 to 18 months related management experience.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer

Comprehensive Benefits –

• -Medical Insurance
• -Vision Insurance
• -Dental Insurance
• -HSA or FSA options with medical insurance
• -Voluntary Aflac Accident and Critical Illness
• -Employer paid life, long-term & short-term disability benefits
• -401(K) match and profit sharing
• -Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
• -Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!
• - One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.