Data Entry Clerk

Aston Carter; Fort Wayne (IN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability (short/long-term)

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid Time Off

Job summary

Aston Carter is seeking a Data Entry Eligibility Coordinator in Fort Wayne, IN for an office-based, full-time role. The position focuses on processing utility assistance applications received by mail and in person, with entry into two databases and verification of documents.

Responsibilities include contacting clients to obtain missing data, ensuring complete and accurate records, and preparing final eligibility notifications.

Qualifications

• Prior computer and data entry experience.
• Type at least 30 words per minute.
• Experience with Microsoft Office applications.
• Strong attention to detail and accuracy when entering and reviewing data.
• Ability to handle sensitive personal and financial information with discretion and confidentiality.
• Effective verbal communication skills for contacting clients by phone about application issues.
• High school diploma, GED, or equivalent education.

Responsibilities

• Process utility assistance applications received by mail and from walk-in clients in a timely and accurate manner.
• Enter detailed client information into two databases using a dual-monitor setup, including a state database and an internal database.
• Input sensitive data such as biographical information, personally identifiable information, income details, pay stubs, utility bills, and household data to determine eligibility and enrollment.
• Complete internal documents that confirm application entry and ensure all records are saved correctly to each clients electronic file.
• Review applications for completeness and clarity, and identify missing or unclear information.
• Contact clients by phone to obtain missing information or clarify details needed to complete their applications.
• Prepare and mail final notifications to clients regarding eligibility decisions and program status.
• Collaborate with internal departments, programs, and services to ensure client needs are understood and met effectively.
• Participate in staff meetings and contribute insight and feedback to improve processes and client services.
• Maintain a high level of accuracy, confidentiality, and professionalism when handling client data and documentation.

Skills

Typing 30 wpm

MS Office

Attention to detail

Data entry

Verbal communication

Confidentiality

Education

High school diploma/GED

Post-secondary education preferred

Tools

MS Teams

Job description

Job Title: Data Entry Eligibility Coordinator

Job Description

The Data Entry Eligibility Coordinator is responsible for client intake and eligibility determination for assistance programs, with a primary focus on processing utility assistance applications received by mail and in person. This role involves accurately entering client information into multiple systems, verifying documentation, and communicating with clients to ensure complete and correct applications that support timely eligibility and enrollment decisions.

Responsibilities

• Process utility assistance applications received by mail and from walk-in clients in a timely and accurate manner.

• Enter detailed client information into two databases using a dual-monitor setup, including a state database and an internal database.

• Input sensitive data such as biographical information, personally identifiable information, income details, pay stubs, utility bills, and household data to determine eligibility and enrollment.

• Complete internal documents that confirm application entry and ensure all records are saved correctly to each clients electronic file.

• Review applications for completeness and clarity, and identify missing or unclear information.

• Contact clients by phone to obtain missing information or clarify details needed to complete their applications.

• Prepare and mail final notifications to clients regarding eligibility decisions and program status.

• Collaborate with internal departments, programs, and services to ensure client needs are understood and met effectively.

• Participate in staff meetings and contribute insight and feedback to improve processes and client services.

• Maintain a high level of accuracy, confidentiality, and professionalism when handling client data and documentation.

Essential Skills

• Prior computer and data entry experience, particularly using a desktop computer.

• Ability to type at least 30 words per minute.

• Experience working with Microsoft Office applications.

• Strong attention to detail and accuracy when entering and reviewing data.

• Ability to handle sensitive personal and financial information with discretion and confidentiality.

• Effective verbal communication skills for contacting clients by phone about application issues.

• High school diploma, GED, or equivalent education.

Additional Skills & Qualifications

• Post-secondary education is preferred.

• Experience using MS Teams for communication and collaboration.

• Comfort working with dual-monitor setups and multiple systems simultaneously.

• Ability to process and organize documents such as pay stubs, utility bills, and other supporting records.

• Strong organizational skills to manage multiple applications and client files.

• Ability to work collaboratively with various departments, programs, and services to support client needs.

Work Environment

This position is based in an office environment with a small, close-knit team that fosters a supportive, family-style atmosphere. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with limited overtime expected. Employees receive an unpaid one-hour lunch break each day. The role involves working at a desktop computer with dual monitors and using tools such as Microsoft Office and MS Teams to complete daily tasks and collaborate with colleagues. The dress code is business casual, with jeans permitted on Fridays; yoga pants, shorts, and sweatpants are not acceptable attire.

Job Type & Location

This is a Permanent position based out of Fort Wayne, IN.

Pay and Benefits

The pay range for this position is $16.50 - $16.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Permanent position based out of Fort Wayne, IN.

Application Deadline

This position is anticipated to close on Nov 19, 2026.

Workplace Type

This is a fully onsite position in Fort Wayne,IN.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] ([e-mail]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.