Data Entry Clerk

Talentify; Fort Wayne (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short & long-term disability

Health Spending Account (HSA)

Paid Time Off

Job summary

Aston Carter in Fort Wayne, IN is seeking a Data Entry Eligibility Coordinator to handle client intake and eligibility decisions for utility assistance programs. The role focuses on mail and in-person applications, entering data into multiple systems, and ensuring compliant processing with a professional client experience.

The position requires high accuracy, 30 wpm typing, dual-monitor data entry, and strong communication by phone. It is onsite with benefits and a short-term contract.

Qualifications

• Prior computer and data entry experience, particularly using a desktop computer.
• Strong typing speed of at least 30 words per minute.
• Proficiency with Microsoft Office applications.
• High accuracy and attention to detail when entering and reviewing client data.

Responsibilities

• Process utility assistance mail-in and walk-in applications accurately and timely.
• Enter data into two databases using a dual-monitor setup.
• Review documents to determine eligibility and enrollment.
• Complete internal docs to confirm entry and save records.
• Contact clients by phone to clarify missing or unclear information.
• Prepare and mail final eligibility notifications.
• Collaborate with internal departments to meet client needs.
• Attend staff meetings and contribute process improvement ideas.
• Maintain confidential records and data privacy.
• Meet productivity and quality standards for data entry.

Skills

Typing 30 wpm

Dual-monitor setup

MS Office

Attention to detail

Clear communication

Education

High school diploma / GED

Tools

Microsoft Office

Job description

Job Title: Data Entry Eligibility Coordinator

Job Description

The Data Entry Eligibility Coordinator is responsible for client intake and eligibility determination for assistance programs, with a primary focus on processing utility assistance applications received by mail and in person. This role involves accurately entering client information into multiple systems, reviewing supporting documentation, and ensuring applications are processed efficiently and in accordance with program guidelines while delivering a professional and supportive customer experience.

Responsibilities

• Process utility assistance mail-in applications and walk-in applications in a timely and accurate manner.
• Use a dual-monitor setup to enter scanned application information into two separate databases, including one state database and one internal database.
• Review application documents such as biographical information, personally identifiable information, income verification, pay stubs, utility bills, and household data to determine eligibility and enrollment.
• Complete internal documentation to confirm application entry and ensure all records are saved correctly to the client's electronic file.
• Contact clients by phone to clarify missing, incomplete, or unclear information on their applications.
• Prepare and mail final notifications to clients regarding eligibility decisions and program status.
• Collaborate with internal departments, programs, and services to ensure client needs are understood and met.
• Participate in staff meetings and provide insight, feedback, and suggestions to improve processes and client service.
• Maintain accurate, confidential records and follow all data privacy and security procedures.
• Consistently meet productivity and quality standards for data entry and application processing.

Essential Skills

• Prior computer and data entry experience, particularly using a desktop computer.
• Ability to work efficiently with a dual-monitor setup.
• Strong typing skills with a minimum speed of 30 words per minute.
• Proficiency with Microsoft Office applications.
• Attention to detail and accuracy when entering and reviewing client data.
• Ability to communicate clearly and professionally with clients over the phone.
• High school diploma, GED, or equivalent education.

Job Type & Location

This is a Contract position based out of Fort Wayne, IN.

Pay and Benefits

The pay range for this position is $16.50 - $16.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Wayne, IN.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.