Data Engineer - ETL Reliability & Production Ops

EXL Service; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

EXL Service in Philadelphia, PA is seeking a Data Engineer to strengthen enterprise data platforms for a telecom client. You will focus on ETL reliability, ongoing platform improvements, and cross-team coordination to deliver high-quality data solutions that perform in production.

You will own ETL operations, monitor daily workflows, troubleshoot issues, and work with vendors and upstream teams to implement source changes. Strong SQL skills and excellent communication are essential.

Qualifications

• 3-5 years of experience in Data/Analytics Engineering or ETL development.
• Strong SQL skills with production ETL support.
• Experience with RCA and incident management.
• Knowledge of database performance tuning and capacity planning.
• Strong communication and stakeholder management.

Responsibilities

• Own ETL operations and infrastructure support to improve reliability.
• Oversee daily ETL workflows and troubleshoot production issues.
• Coordinate with vendors and upstream teams on source changes.
• Monitor database/server performance and address bottlenecks.
• Maintain operational docs and manage client communications.

Skills

3-5 years experience

SQL

ETL operations

RCA

Database performance tuning

Stakeholder management

Excellent communication

Tools

SQL Server

Job description

EXL Service in Philadelphia, PA is seeking a Data Engineer to strengthen enterprise data platforms for a telecom client. You will focus on ETL reliability, ongoing platform improvements, and cross-team coordination to deliver high-quality data solutions that perform in production.

You will own ETL operations, monitor daily workflows, troubleshoot issues, and work with vendors and upstream teams to implement source changes. Strong SQL skills and excellent communication are essential.