Data-Driven Ops Leader: Turn Insights into Impact

Steno Agency, Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Wellness benefits

Flexible PTO

Equity

401(k)

Home office stipend

Job summary

Steno is seeking a Strategic Operations Manager to partner with the Director of Strategic Operations to turn data into decisions and decisions into results. You will scale operations as the team grows and help redefine how attorneys handle depositions across the United States.

You’ll build dashboards, lead cross-functional initiatives, and drive workflows from insight to action in a fast-paced, ambiguous startup environment. A high-growth mindset and data fluency are essential for success.

Qualifications

• 3–5 years of experience combining analytics and project management.
• Experience in high-growth startup, bank, or consulting firm preferred.
• Advanced data manipulation and visualization skills with Excel, Looker, Tableau.

Responsibilities

• Dive into operational data to uncover insights, investigate trends, and answer the business's most critical questions.
• Own insight generation and follow-up across the organization, making sure analysis turns into action.
• Build and maintain dashboards that tell a clear, meaningful story about operational performance.
• Lead complex operational projects from conception through completion, with clear timelines, deliverables, and accountability.
• Coordinate cross-functional initiatives spanning multiple departments and stakeholders.
• Turn analytical findings into structured improvement projects with defined outcomes.
• Design and roll out process improvements and new workflows.
• Facilitate meetings, workshops, and strategic planning sessions.
• Present findings and project updates to stakeholders at all levels.
• Anticipate business needs with proactive analysis and project planning, partnering with the Director of Strategic Operations on multiple initiatives at once.
• You have 3-5 years of experience combining analytics and project management, ideally at a high-growth startup, bank, or consulting firm.

Skills

Excel

Looker

Tableau

SQL

Communication

Tools

Snowflake

dbt

Fivetran

Python

R

Job description

Steno is seeking a Strategic Operations Manager to partner with the Director of Strategic Operations to turn data into decisions and decisions into results. You will scale operations as the team grows and help redefine how attorneys handle depositions across the United States.

You’ll build dashboards, lead cross-functional initiatives, and drive workflows from insight to action in a fast-paced, ambiguous startup environment. A high-growth mindset and data fluency are essential for success.