Data-Driven Marketing & Sales Systems Analyst

The Timberline Group; St. Louis (MO); On-site; USD 70,000 - 110,000; Full time

Job summary

The Timberline Group in St. Louis, MO seeks a Business Analyst to partner with Marketing, Sales and Communications, managing several applications and driving process improvements to boost efficiency and outcomes.

You will translate business needs into requirements, collaborate with technology teams and vendors, and create process documentation and training to empower end users. The role requires a Bachelor's degree and 5–8 years of experience; strong data skills and process-mapping expertise are

Qualifications

• Bachelor's Degree in Business, Information Technology, or a related discipline.
• 5-8 years of experience.
• Strong data analysis skills and ability to learn data assets quickly.
• Business process skills including mapping, management, and change leadership.
• Efficient in understanding and reshaping business processes while integrating new tech solutions.
• Experience with end-user systems support and issue resolution.
• Ability to learn system purposes and long-term maintainability.
• Interest in technology and innovation and its business impact.
• Excellent problem-solving and analytical skills for root causes and solutions.
• Experience guiding system solutions with focus on business architecture and maintainability.
• Excellent communication and collaboration skills; able to work independently and with leadership.
• Proficient in MS Office.
• Willingness to travel ~10%.

Responsibilities

• Serve as single point of contact and facilitate solutions meeting business needs.
• Liaise between client and third-party contractors to enable solutions.
• Analyze business processes, applications, architecture, and infrastructure to identify pain points and recommend improvements.
• Perform data analysis and process mapping to reveal opportunities and root causes.
• Communicate and collaborate between technology teams and other departments.
• Define and convert business requirements into robust, scalable solutions.
• Partner with Technology Managers to roll out new technology and processes.
• Resolve user system issues and escalate as needed.
• Create process documentation, job aids, and training materials for end users.
• Work with vendors and internal teams to develop best practices for standard system use.
• Oversee all phases of project execution from initiation to post-release.

Skills

Data analysis

Process mapping

Project management

Strategic thinking

Change leadership

End-user systems support

Technical innovation

Problem solving

Communication skills

Team collaboration

Travel willingness

MS Office

Education

Bachelor's Degree in Business, Information Technology, or a related discipline

Tools

MS Office

Job description

The Timberline Group in St. Louis, MO seeks a Business Analyst to partner with Marketing, Sales and Communications, managing several applications and driving process improvements to boost efficiency and outcomes.

You will translate business needs into requirements, collaborate with technology teams and vendors, and create process documentation and training to empower end users. The role requires a Bachelor's degree and 5–8 years of experience; strong data skills and process-mapping expertise are