Data-Driven Facilities Operations Analyst

QTS Data Centers; Wilmer (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Roth and Traditional 401(k) matching

Bonus eligibility

Generous PTO

Stock Purchase Plan

11 paid Holidays

Parental Leave

Tuition Reimbursement

Wellness program

Job summary

QTS Data Centers is seeking a FacOps Analyst I to support operational excellence by monitoring key processes, analyzing data, and identifying improvement opportunities. You will collaborate with internal teams and external vendors, manage budgets, and create reports to guide decision-making.

The role contributes to process improvement projects, updates policies, and ensures efficient, high‑quality operations across FacOps functions, with emphasis on scalability and accountability.

Qualifications

• BS degree or equivalent professional experience.
• 1+ years of budgeting, reforecasting and reconciliation experience.
• 3+ years in project management or related field.
• Data analysis experience with Excel pivot tables, formulas, and charting.
• Proficiency with Microsoft Office Suite.
• Experience with or willingness to learn ServiceNow, ScienceLogic, and Salesforce.

Responsibilities

• Review and analyze policies and operational processes to identify improvements.
• Monitor and track process control points for requisitions, budgeting, and service management.
• Build relationships with 3rd party providers, partners and vendors.
• Export and analyze datasets from business applications for variances and metrics.
• Create charts and reports to summarize findings for management.
• Define project requirements and scope through stakeholder interviews and data analysis.
• Track status of actions taken to drive improvements and update policies accordingly.
• Collaborate across teams to improve operational efficiency end-to-end.
• Draft clear written communications and templates.

Skills

Budget management

Data analysis

Excel skills

Written communication

Cross-functional collaboration

Education

BS degree or equivalent experience

Tools

ServiceNow

ScienceLogic

Salesforce

Job description

QTS Data Centers is seeking a FacOps Analyst I to support operational excellence by monitoring key processes, analyzing data, and identifying improvement opportunities. You will collaborate with internal teams and external vendors, manage budgets, and create reports to guide decision-making.

The role contributes to process improvement projects, updates policies, and ensures efficient, high‑quality operations across FacOps functions, with emphasis on scalability and accountability.