Data Center Critical Operations Leader

QTS Data Centers; Waskom (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Paid holidays

Paid time off

Job summary

QTS Data Centers is seeking a Manager, Critical Operations to lead facility strategy, continuous improvement, and daily operations for our data center environment. You will oversee mechanical and electrical systems, safety, and DCIM platforms while driving energy efficiency and reliability.

The role requires on-site, 24x7 operations with leadership of maintenance teams and coordination with Engineering Managers to ensure 100% uptime and compliant operations.

Qualifications

• Five or more years workplace or professional equivalent experience.
• Five or more years people leadership experience.
• Seven or more years data center environment or professional equivalent experience.
• Five or more years people leadership experience in a data center environment.
• Bachelor or Master degree in Business, Engineering, Architecture, Military Schooling, or professional equivalent experience

Responsibilities

• Maintain, establish, and implement facility policies, procedures and organizational structure within the boundaries established by senior management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.
• Develop and maintain efficient maintenance matrixed operations utilizing maintenance governance, standards utilizing in-house staffing and vendor support to provide 100% up-time of all mechanical, electrical, life safety, monitoring, and control systems.
• Development of emergency response planning, response management and reporting of incident and emergency situations for all mechanical, electrical, associated controls and plumbing systems.
• Manage and oversee the execution of building and site cleanliness and preservation operations.
• Development and management of an effective operating and capital budget.
• Oversee operations budget to ensure compliance with organizational expenditure requirements.
• Partner with Development, Sales, Implementation, and Solutions Engineers to deploy and maintain customer environments.
• Conduct Sales and Customer tours and audits.

Skills

Customer service

Systems analysis

On-call leadership

Communication skills

Team leadership

Learning agility

Education

Bachelor/Master degree in Business, Engineering, Architecture, Military Schooling

Job description

QTS Data Centers is seeking a Manager, Critical Operations to lead facility strategy, continuous improvement, and daily operations for our data center environment. You will oversee mechanical and electrical systems, safety, and DCIM platforms while driving energy efficiency and reliability.

The role requires on-site, 24x7 operations with leadership of maintenance teams and coordination with Engineering Managers to ensure 100% uptime and compliant operations.