Data-Driven Catalog Specialist

Buildon-Technologies; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

BuildOn Technologies in Houston, TX seeks a Customer Data Specialist to own end-to-end catalog data across Echelon, VEO Design Studio, and Indago. You will ensure accuracy, completeness, and alignment of descriptions, pricing, images, and structured updates across platforms.

You'll collaborate with Sales, Implementation, Marketing and Support to resolve data discrepancies, optimize standards, and drive continuous improvements in data workflows for a better customer experience.

Qualifications

• 2–4 years of experience in customer service, data management, product catalogs, or related operational roles.
• Highly detail-oriented with a strong commitment to data accuracy and integrity.
• Comfortable working within CRM platforms, Excel, and structured data environments.
• Analytical and capable of translating data insights into actionable improvements.
• Organized, communicative, and proactive in problem-solving.
• Comfortable collaborating across multiple departments in a fast-moving, technology-driven environment.

Responsibilities

• End-to-end management of assigned customer product catalogs, ensuring accuracy, completeness, and system alignment.
• Maintenance of product descriptions, model numbers, pricing, images, and structured catalog updates across BuildOn platforms.
• Execution of support tickets with timely, detail-oriented, solution-driven responses.
• Data migrations, enrichment initiatives, and system integrations to maintain reliability and performance.
• Participation in customer meetings to gather data requirements, clarify updates, and strengthen account partnerships.
• Identification and resolution of data discrepancies in collaboration with Sales, Implementation, Marketing, and Support teams.
• Proactive analysis of catalog trends, inconsistencies, and workflow inefficiencies to drive continuous improvement.
• Contribution to process documentation and refinement of Service & Support operational workflows.
• Cross-functional coordination to ensure data consistency across platforms and customer touchpoints.
• Ongoing optimization of data standards that enhance system performance and customer experience.

Skills

Data accuracy

CRM platforms

Excel

Analytical

Job description

BuildOn Technologies in Houston, TX seeks a Customer Data Specialist to own end-to-end catalog data across Echelon, VEO Design Studio, and Indago. You will ensure accuracy, completeness, and alignment of descriptions, pricing, images, and structured updates across platforms.

You'll collaborate with Sales, Implementation, Marketing and Support to resolve data discrepancies, optimize standards, and drive continuous improvements in data workflows for a better customer experience.