Catalog Data Specialist: Drive Accurate Customer Data

BuildOn Technologies; Georgia; On-site; USD 60,000 - 85,000; Full time

Job summary

BuildOn Technologies seeks a Customer Data Specialist to own end-to-end catalog data management across our Echelon, VEO Design Studio, and Indago platforms. You’ll ensure data accuracy, drive updates, and support seamless customer experiences.

You will partner with Sales, Implementation, Marketing and Support to gather requirements, resolve data discrepancies, and drive continuous improvements in a fast-moving, technology-driven environment.

Qualifications

• 2–4 years of experience in customer service, data management, product catalogs, or related operational roles.
• High attention to detail and a commitment to data accuracy and integrity.
• Experience with CRM platforms and structured data environments.
• Able to collaborate across Sales, Implementation, Marketing and Support.

Responsibilities

• End-to-end management of assigned customer product catalogs, ensuring accuracy and system alignment.
• Maintain product descriptions, model numbers, pricing, images, and structured updates across BuildOn platforms.
• Respond to support tickets with timely, detail-oriented solutions.
• Perform data migrations, enrichments, and system integrations for reliability.
• Participate in customer meetings to gather data requirements and updates.
• Identify and resolve data discrepancies with cross-functional teams.
• Analyze catalog trends and workflow issues to drive improvements.
• Contribute to process documentation and refine service workflows.
• Coordinate across platforms to ensure data consistency for customers.
• Continuously optimize data standards to enhance performance and experience.

Skills

Data accuracy

CRM platforms

Excel

Structured data

Analytical thinking

Cross-functional collaboration

Tools

CRM systems

Excel

Job description

BuildOn Technologies seeks a Customer Data Specialist to own end-to-end catalog data management across our Echelon, VEO Design Studio, and Indago platforms. You’ll ensure data accuracy, drive updates, and support seamless customer experiences.

You will partner with Sales, Implementation, Marketing and Support to gather requirements, resolve data discrepancies, and drive continuous improvements in a fast-moving, technology-driven environment.