Data-Driven Business Systems Analyst | SQL & Power BI

Knoxville Chamber; Knoxville (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

Knoxville Utilities Board (KUB) seeks a Business Analyst to turn data into decisions, driving innovation and enhancing the customer experience across utility operations. The role leverages enterprise data from customer, operations, geographic, and meter datasets to create meaningful metrics, reports, and automated insights.

You will collaborate on enterprise technology projects, supporting system enhancements through testing, documentation, and project coordination.

Qualifications

• Bachelor’s degree in data analytics, business, information systems, or related field

Responsibilities

• Turn data into decisions to improve business performance and customer experience.
• Support system enhancements, upgrades, and replacements through testing, documentation, automation, and coordination.
• Partner with management and cross-functional teams to identify business needs and deliver innovative solutions.

Skills

Verbal communication

Written communication

Analytical skills

Project management

Organizational skills

Education

Bachelor’s degree in data analytics or related field

Tools

Microsoft Office Suite

SQL

Python

Power BI

Job description

Knoxville Utilities Board (KUB) seeks a Business Analyst to turn data into decisions, driving innovation and enhancing the customer experience across utility operations. The role leverages enterprise data from customer, operations, geographic, and meter datasets to create meaningful metrics, reports, and automated insights.

You will collaborate on enterprise technology projects, supporting system enhancements through testing, documentation, and project coordination.