Data-Driven Business Applications Analyst

CFS; St. Charles (IL); On-site; USD 60,000 - 70,000; Full time

Job summary

CFS is seeking a detail-oriented Business Applications Analyst to support enterprise business systems, administer data, and drive pricing accuracy across divisions and plant locations. The role emphasizes data integrity, training, and process improvements.

The analyst will serve as the primary systems partner, handling system configurations, reporting, and issue resolution while coordinating with vendors and internal teams to ensure accurate contract terms and pricing structures.

Qualifications

• Bachelor's degree in IT, Business, or related field, or equivalent.
• 3+ years in Business Applications Support or related roles.
• Experience with ERP, billing, service management, or operational systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to manage multiple tasks in a fast-paced, ticket-driven environment.
• Excellent communication and collaboration with users, leadership, vendors, and customers.
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Administer and maintain customer accounts, contacts, locations, products, pricing, and related data within enterprise business applications.
• Support contract implementations, renewals, and amendments by translating contract terms into accurate system configurations and pricing structures.
• Execute scheduled and ad hoc pricing updates, including CPI and operational price increases, ensuring timely and accurate completion.
• Serve as the primary point of contact for business application support across assigned divisions and plant locations.
• Troubleshoot and resolve application issues, user requests, and support tickets while coordinating with internal teams and vendor partners.
• Manage user access, system permissions, and customer web portal accounts.
• Develop and maintain reports that support business operations, pricing reviews, account management, and data validation activities.
• Perform data audits and validation activities to identify and correct data quality issues before impacting billing or customer operations.
• Conduct end-user training on system functionality, enhancements, and standardized business processes.
• Participate in software upgrades, enhancements, implementations, testing, system conversions, and process improvement initiatives.

Skills

Analytical skills

Troubleshooting

Communication

Collaboration

3+ years experience

Education

Bachelor's degree in IT/Business or related field

Tools

ABSSolute

LinenMaster

Job description

CFS is seeking a detail-oriented Business Applications Analyst to support enterprise business systems, administer data, and drive pricing accuracy across divisions and plant locations. The role emphasizes data integrity, training, and process improvements.

The analyst will serve as the primary systems partner, handling system configurations, reporting, and issue resolution while coordinating with vendors and internal teams to ensure accurate contract terms and pricing structures.