Data-Driven Business Analyst & Project Lead

CU*Answers; Grand Rapids (MI); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

CU*Answers is seeking a Business Analyst in Grand Rapids, MI to join the Custom Programming team. You will review project requirements, map vendor files with CU*BASE data, validate data files, and assist with client communication.

This role emphasizes independent project management, strong communication, attention to detail, and the ability to coordinate with vendors and credit unions to keep initiatives on track.

Formación

• High School graduate or equivalent is required.
• Two-year degree in business-related field or equivalent work-related experience is preferred.
• Excellent verbal and written communication skills.
• Experience with the CU*Answers CU*BASE system is required.
• Thoroughness, excellent attention to detail, and good problem-solving skills.
• Ability to work independently and manage projects with minimal supervision.

Responsabilidades

• Perform file analysis using vendor file layouts.
• Perform file validation.
• Project management which includes communicating with the vendor, credit union, and CU*Answers team members. Ensure the project stays on schedule and communicate timeline constraints or changes to all parties.
• Follow standards as outlined in the Programming Standards and Guidelines documentation.
• Research problems and questions from Client Service Representatives, Operations personnel, or credit union staff.
• Communicate with third-party vendors (ATM processors, insurance companies, credit bureaus, etc.) regarding project to determine expectations.
• Maintain a positive contribution as a member of the Programming Team and complete all tasks assigned by management to meet team objectives.

Conocimientos

Communication skills

CU*BASE experience

Attention to detail

Independent work

Project management

Educación

High School diploma or equivalent

Two-year business-related degree or equivalent

Herramientas

CU*BASE

Descripción del empleo

CU*Answers is seeking a Business Analyst in Grand Rapids, MI to join the Custom Programming team. You will review project requirements, map vendor files with CU*BASE data, validate data files, and assist with client communication.

This role emphasizes independent project management, strong communication, attention to detail, and the ability to coordinate with vendors and credit unions to keep initiatives on track.