Data-Driven Business Analyst | Process & PM

Stowers Machinery Corporation; Knoxville (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

Stowers Machinery Corporation in Knoxville, TN seeks a Business Analyst to streamline processes in the Service and Product Support Department. The role focuses on delivering digital solutions and data-driven insights to improve service efficiency and customer satisfaction, working closely with IT, operations, and vendors.

The ideal candidate has 5+ years in business analysis or project management, strong data skills, and the ability to translate business needs into technical specifications for

Qualifications

• Bachelor0 degree or related work experience.
• 5+ years of experience in business analysis, process improvement, or project management.
• Experience communicating with non-technical stakeholders and translating requirements into technical specs.

Responsibilities

• Analyze current departmental processes and identify areas for improvement.
• Collaborate with stakeholders to define and document requirements for new solutions.
• Analyze data to provide actionable insights and identify trends or areas for improvement.
• Evaluate existing IT infrastructure and recommend system enhancements.
• Act as a liaison between business teams, IT, and external vendors to ensure successful project delivery.
• Maintain departmental solutions and training documentation.
• Develop, implement, and manage project plans as required.
• Align with stakeholders on roadmaps and priorities.
• Facilitate training and support for end users on new systems and processes.
• Unit test new reports and applications to ensure functional requirements are met.

Skills

Data analysis

Cross-functional collaboration

Communication

Project management

Data visualization

Stakeholder management

Education

Bachelor's degree

Tools

Power BI

T-SQL

Azure DevOps

Job description

Stowers Machinery Corporation in Knoxville, TN seeks a Business Analyst to streamline processes in the Service and Product Support Department. The role focuses on delivering digital solutions and data-driven insights to improve service efficiency and customer satisfaction, working closely with IT, operations, and vendors.

The ideal candidate has 5+ years in business analysis or project management, strong data skills, and the ability to translate business needs into technical specifications for