Data Coordinator: Drive Accurate Records & Insights

UND Alumni Association & Foundation; Grand Forks (ND); On-site; USD 55,000 - 65,000; Full time

Job summary

The Data Coordinator position at the UND Alumni Association & Foundation focuses on maintaining constituent data and supporting recurring operational processes to ensure accurate, reliable information across fundraising, alumni engagement, events, and services. You will collaborate with colleagues to improve workflows and data quality.

As part of the team, you will support data files, reports, acknowledgments, and program-related tasks, while upholding standards and delivering strong customer

Qualifications

• Education: High school diploma required; Associate's degree in Business, Information Management, Communications, or related field preferred.
• Experience: Experience with CRM systems, databases, or similar software.
• Microsoft Office proficiency with emphasis on Excel.
• Nonprofit, higher education, fundraising, alumni, athletics, or membership experience.

Responsibilities

• Maintain accurate constituent and related database records.
• Process constituent updates, data requests, and recurring database tasks.
• Perform routine audits, reconciliation, and quality-control activities.
• Review data for inconsistencies and resolve routine issues.
• Escalate complex issues to the Operations Data Specialist.
• Maintain assigned workflow documentation.
• Support assigned operational programs through recurring data processes.
• Prepare lists, imports, exports, and data files.
• Assist with acknowledgements, recognition lists, reporting support, and operational workflows.
• Coordinate assigned recurring tasks and deadlines.
• Support special projects as assigned.
• Provide responsive customer service to internal and external constituents.
• Answer routine questions related to assigned operational processes.
• Collaborate with campus partners and internal departments.
• Communicate data requirements and established procedures clearly.
• Support assigned operational areas while maintaining organizational data standards.
• Identify opportunities to improve assigned workflows.
• Communicate recommendations to the Operations Data Specialist.
• Participate in implementation of new processes and documentation.
• Support organizational initiatives that improve efficiency and data quality.

Skills

Data management

CRM systems

Excel

Customer service

Data quality

Education

High school diploma required

Associate's degree preferred

Tools

CRM systems

Microsoft Excel

Salesforce experience

Job description

The Data Coordinator position at the UND Alumni Association & Foundation focuses on maintaining constituent data and supporting recurring operational processes to ensure accurate, reliable information across fundraising, alumni engagement, events, and services. You will collaborate with colleagues to improve workflows and data quality.

As part of the team, you will support data files, reports, acknowledgments, and program-related tasks, while upholding standards and delivering strong customer