DATA CONTROLLER TRAINEE

WPAS; Mercer Island (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Job summary

WPAS on Mercer Island, WA seeks a Data Controller Trainee to support self-pay remittance processing, billing file maintenance, and delinquency monitoring. You will communicate discrepancies and assist teammates while developing toward a Data Controller role.

The position emphasizes accuracy, organizational skills, and professional communication. Entry-level opportunity with growth toward independent responsibilities within a supportive team.

Qualifications

• 2 years of general office experience required.
• High school diploma or GED required.
• Proven ability to maintain accuracy and organize workload.

Responsibilities

• Balance self-pay remittances and reports with accurate data entry.
• Learn and maintain self-pay billing rate files.
• Communicate discrepancies with remittances to outside parties.
• Monitor and maintain self-pay delinquencies and collection matters.
• Provide customer service via written and telephonic communication.
• Work independently and as part of a productive team; support others.
• Assist in duties for the Data Controller role as trainee progresses.
• Perform other duties as assigned.

Skills

General office

Microsoft Office

Data entry

Communication skills

Organization

Multitasking

Office equipment

Education

High school diploma or GED

Two years college in related field

Two years office experience preferred

Tools

Microsoft Office Suite

Job description

DATA CONTROLLER TRAINEE

Member Services Full Time Clerical Mercer Island, WA, US

Job:

Job Duties:

• Balance self-pay remittances and reports, ensuring all data is entered accurately.
• Learn and have proven ability to maintain self-pay billing rate files.
• Learn to and exhibit the ability to communicate discrepancies with remittances to outside parties.
• Learn to and take over the monitoring and maintenance of self pay delinquencies and collection matters.
• Use customer service skills, both written and telephonic, to provide helpful information, answer questions and resolve complaints.
• Must show continuous improvement, ability to increase volume of workload, ability to work independently, and as a productive team member.
• Provide support to other team members
• Actively learns to perform duties as described for position title "Data Controller" to come out of trainee classification.
• Performs other duties as assigned.
• 2 years of general office experience
• Working knowledge of basic office equipment
• Professional appearance with excellent communication skills both verbal and written, to communicate effectively with the public, union representatives, outside agencies, and insurance carriers.
• Demonstrates the ability to communicate effectively and professionally with management, coworkers, and staff in other departments.
• Demonstrates ability to keep calm and positive within all communications.
• Proven track record of excellent organizational skills and the ability to multi-task.
• Proven ability to maintain a positive mental attitude under demanding and/or stressful situations.
• Proven ability to accurately and timely review and edit documents.
• Utilize computer and phone systems to be able to effectively perform the essential functions of the position.
• Previous experience utilizing Microsoft office software
• High school diploma or G.E.D

Preferred qualifications

• 1 years of office experience in an accounting office or in a role that was an accounting capacity
• 2 years of college experience in a related field- do not have to have an associate degree

Physical/Mental requirements:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job.

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet.

WPAS is an equal opportunity employer. We celebrate diversity and strive to continually create the most inclusive work environment for all our employees.