Data Center Technician — On-Site (Sunnyvale)

Servers.com by Nexcess; Sunnyvale (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

401(k) with company matching

Collaborative team culture

Consistent hours

Engaging, varied work

Opportunities to contribute ideas

Job summary

Servers.com by Nexcess is seeking a Data Center Technician to join our Sunnyvale-based team. You will work hands-on with hardware, perform audits, manage rack servers, and ensure uptime across a global client base.

Ideal candidates have 1+ year of hardware experience, strong diagnostics, and solid customer communication. This full-time on-site role offers stable hours, a competitive pay range, and benefits in a collaborative data center environment in Sunnyvale, CA.

Qualifications

• 1+ years relevant experience.
• Solid working knowledge of computer hardware.
• Excellent written and verbal communication skills.
• Exemplary organizational skills and attention to detail.
• Excellent diagnostic skills.
• Proven customer service acumen.
• Basic networking knowledge.
• Understanding of different RAID configurations.
• Ability to setup and configure various operating systems.
• Ability to appropriately set up and decommission hardware within the constraints of the data center.

Responsibilities

• Decommissioning hardware.
• Destruction of data on reclaimed devices.
• Track inventory and maintain accurate recordkeeping.
• Test and troubleshoot hardware.
• Perform audits of datacenter infrastructure.
• Monitor incoming tickets, chats, and alerts. Provide initial hands-on response.
• Check IP status on RBLs and process as needed.
• Assembly, troubleshooting, and configuration of servers, firewalls, switches, etc.
• Installing various operating systems and applying base configurations.
• Communicating with customers via telephone, chat, and email to provide exceptional support.
• Perform hardware firmware upgrades, and learn new hardware platforms.
• Rack servers, install cabling, and assist with other infrastructure needs.
• Deploy complex, highly available infrastructure and services.

Skills

Hardware knowledge

Troubleshooting

Customer service

Communication

Networking basics

OS installation/config

Data center operations

Job description

Servers.com by Nexcess is seeking a Data Center Technician to join our Sunnyvale-based team. You will work hands-on with hardware, perform audits, manage rack servers, and ensure uptime across a global client base.

Ideal candidates have 1+ year of hardware experience, strong diagnostics, and solid customer communication. This full-time on-site role offers stable hours, a competitive pay range, and benefits in a collaborative data center environment in Sunnyvale, CA.