On-Site (Data Center) Technician

CloudOne Digital; Dallas (TX); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

100% Employer paid benefits

401k with company matching

Collaborative team culture

Access to ongoing training

Job summary

CloudOne Digital in Dallas, TX is seeking a skilled Data Center Technician for a full-time position. You will work with cutting-edge cloud infrastructure, ensuring high service uptime and delivering quality support to clients. Responsibilities include hardware decommissioning, inventory tracking, and troubleshooting.

The ideal candidate has at least 1 year of relevant experience and strong knowledge of hardware and networking. Competitive benefits include employer-paid medical, dental, vision, and 401k matching.

Qualifications

• 1+ years relevant experience.
• Solid working knowledge of computer hardware.
• Excellent written and verbal communication skills.
• Exemplary organizational skills and attention to detail.
• Excellent diagnostic skills.

Responsibilities

• Decommissioning hardware.
• Tracking inventory and maintaining accurate recordkeeping.
• Testing and troubleshooting hardware.
• Performing audits of datacenter infrastructure.
• Communicating with customers via telephone, chat, and email.

Skills

Computer hardware knowledge

Excellent communication skills

Organizational skills

Diagnostic skills

Customer service acumen

Linux distributions

LAMP stack

Windows Server

Basic networking

RAID configurations

Job description

About this position

About Nexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters.

Description

Are you a skilled Data Center Technician ready for your next challenge? Servers.com, a global leader in high-performance cloud infrastructure, is expanding, and we're looking for tech-savvy professionals like you to join our team. If you're passionate about working with cutting-edge technologies, ensuring the highest level of service uptime, and thrive in fast-paced environments, this is your opportunity to grow with us.

At Servers.com, you'll work alongside a dynamic team, tackle exciting projects, and be at the heart of our infrastructure operations. We're committed to innovation, and your expertise in hardware, networking, and troubleshooting will help us continue to deliver excellence to our global clients.

Apply today and be a part of the future of cloud computing with Servers.com!

This is a permanent, full-time, on-site (Dallas, TX) position paying $20 - $24 per hour.

Responsibilities:

• Decommissioning hardware
• Destruction of data on reclaimed devices
• Track inventory and maintain accurate recordkeeping
• Test and troubleshoot hardware
• Perform audits of datacenter infrastructure
• Monitor incoming tickets, chats, and alerts. Provide initial hands‑on response
• Check IP status on RBLs and process as needed
• Assembly, troubleshooting, and configuration of servers, firewalls, switches, etc.
• Installing various operating systems and applying base configurations
• Communicating with customers via telephone, chat, and email to provide exceptional support
• Perform hardware firmware upgrades, and learn new hardware platforms
• Rack servers, install cabling, and assist with other infrastructure needs
• Deploy complex, highly available infrastructure and services
• Assist with additional duties as instructed by leadership/senior techs on the team

Skills, Competencies, and Qualifications:

• 1+ years relevant experience
• Solid working knowledge of computer hardware
• Excellent written and verbal communication skills
• Exemplary organizational skills and attention to detail
• Excellent diagnostic skills
• Proven customer service acumen
• Solid working knowledge of various Linux distributions
• Experience installing, maintaining, and troubleshooting the LAMP stack
• Basic experience with Windows Server
• Basic networking knowledge
• Understanding of different RAID configurations
• Ability to set up and configure various operating systems
• Ability to appropriately set up and decommission hardware within the constraints of the data center

We Offer:

• 100% Employer paid Benefits options - Medical, Dental, Vision, Prescription
• Traditional and Roth 401k with company matching
• A collaborative team culture
• Challenging non‑redundant daily duties
• A voice in how things get done
• Access to ongoing training

Disclaimer:

This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains at will.

Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.