Data Center Technician II: Hands-on Rack & Cabling

ReqRoute,Inc; San Jose (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

ReqRoute,Inc is seeking a DC Tech L2 onsite in South San Jose, CA to support data center hardware and server infrastructure. You will physically rack and cable servers, perform component replacements, and assist network admins with cabling, IP configuration, and firmware updates.

Responsibilities include coordinating component procurement, validating connectivity, troubleshooting server issues with remote admins, and conducting audits to ensure inventory accuracy.

Qualifications

• Hands-on data center hardware experience: rack/stack, cabling, ilo/idrac config, RAM/CPU replacement.
• Basic OS administration knowledge (Windows or Linux).

Responsibilities

• Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.
• Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
• Provide hands on support to network administrators for ad hoc requests involving servers or network switches.
• Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
• Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
• Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
• Perform server firmware upgrades to ensure systems are running on the latest approved versions. Configure server IP addresses and default access credentials in accordance with standard procedures.
• Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy.

Skills

Rack & stack

OS administration basics

Job description

ReqRoute,Inc is seeking a DC Tech L2 onsite in South San Jose, CA to support data center hardware and server infrastructure. You will physically rack and cable servers, perform component replacements, and assist network admins with cabling, IP configuration, and firmware updates.

Responsibilities include coordinating component procurement, validating connectivity, troubleshooting server issues with remote admins, and conducting audits to ensure inventory accuracy.