Data Center Technician II: Elevate IT Infrastructure

Milestone Technologies, Inc.; Santa Clara (CA); On-site; USD 29,000 - 44,000; Full time

Job summary

Milestone Technologies, Inc. in the Bay Area is seeking a Data Center Technician II to install, maintain, and support data center infrastructure including servers, storage, and network gear.

This role serves as escalation for Level I and ensures high availability, safety, and standard procedures. Responsibilities include racking and stacking equipment, performing hardware replacements, monitoring power and cooling, supporting deployments and migrations, and documenting activities for audits.

Qualifications

• Associate degree in Information Technology, Computer Science, Engineering, or equivalent experience.
• 2-4 years of experience in data center operations, IT infrastructure support, or related technical environments.
• Experience with server hardware, storage systems, and networking equipment.
• Knowledge of data center best practices, rack layouts, and cable management.
• Experience replacing hardware components and performing diagnostics.
• Ability to read technical documentation and follow detailed procedures.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Install, rack, stack, cable, label, and decommission servers, storage arrays, network devices, and related equipment.
• Perform hardware break-fix activities, including replacement of components such as drives, memory, power supplies, GPUs, and network adapters.
• Execute planned maintenance activities and support infrastructure upgrades.
• Monitor data center health and environmental systems, including power, cooling, and rack space utilization.
• Support system deployments and migrations while minimizing operational impact.

Skills

Troubleshooting

Documentation

Problem solving

Education

Associate degree in Information Technology, Computer Science, Engineering, or equivalent experience

Tools

DCIM tools

Asset management systems

Ticketing platforms

Linux/Windows administration

Job description

Milestone Technologies, Inc. in the Bay Area is seeking a Data Center Technician II to install, maintain, and support data center infrastructure including servers, storage, and network gear.

This role serves as escalation for Level I and ensures high availability, safety, and standard procedures. Responsibilities include racking and stacking equipment, performing hardware replacements, monitoring power and cooling, supporting deployments and migrations, and documenting activities for audits.