Data Center Technician II: Deployment & 24x7 Ops

Covestic; Minneapolis (MN); Presencial; USD 60.000 - 75.000; Jornada completa

Descripción de la vacante

Covestic in Minneapolis seeks a Data Center Technician L2 to support build-out and ongoing operations of a high-performance data center. You will assist with hardware installation, cabling, system bring-up, and transition to steady-state operations.

Collaborating with senior technicians and leaders, you will respond to incidents, maintain reliability, and follow SOPs in a fast-paced environment. English communication is essential.

Formación

• 2–3 years of data center operations or similar technical environments.
• Experience with rack & stack and structured cabling.
• Experience provisioning or re-provisioning systems (USB, PXE, or network-based methods).
• Basic experience configuring network devices (IP addressing, initial setup).
• Familiarity with Linux operating systems (preferred).
• Working knowledge of server hardware (Dell, HPE, Supermicro, or similar).
• Understanding of networking fundamentals (DNS, DHCP, Layer 2/3 concepts).
• Experience with ticketing systems (Jira preferred).
• Familiarity with SOPs, ITSM/DCIM tools, and data center best practices.

Responsabilidades

• Support rack & stack, hardware installation, and structured cabling during deployment phase
• Assist with system provisioning, configuration, and validation activities
• Perform Layer 1 troubleshooting and assist with Layer 2/3 diagnostics as needed
• Monitor and respond to hardware and infrastructure issues through ticketing systems
• Maintain accurate asset tracking and inventory records using ITSM/DCIM tools
• Follow SOPs, safety, and security protocols
• Participate in change management processes, including maintenance and production activities
• Support the transition from deployment to steady-state operations
• Collaborate with team members to ensure timely and high-quality task execution
• Participate in on-call rotation supporting 24x7 operations
• Perform such other duties and responsibilities as may be reasonably assigned from time to time

Conocimientos

English communication

Hands-on data center hardware

Structured cabling

Networking basics

ITSM/DCIM tools

SOP adherence

Teamwork

On-call readiness

Documentation reading

Herramientas

ServiceNow

Jira

Cisco CLI

Arista CLI

Dell hardware

Descripción del empleo

Covestic in Minneapolis seeks a Data Center Technician L2 to support build-out and ongoing operations of a high-performance data center. You will assist with hardware installation, cabling, system bring-up, and transition to steady-state operations.

Collaborating with senior technicians and leaders, you will respond to incidents, maintain reliability, and follow SOPs in a fast-paced environment. English communication is essential.