Data Center Technician II: On-Site Ops & Cabling

Milestone Technologies, Inc.; Minneapolis (MN); On-site; USD 50,000 - 75,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Data Center Technician L2 to support build-out and ongoing operation of a high-performance data center environment in Minneapolis.

You will assist with hardware installation, structured cabling, and system bring-up, transitioning to steady-state operations with reliable daily management. You will collaborate with senior technicians and site leadership, maintaining safety standards and following SOPs, while expanding your technical skillset in a

Qualifications

• Proficient in English communication (written and verbal).
• Hands-on experience with data center hardware installation and structured cabling.
• Basic networking concepts and hardware knowledge (switches/routers).
• Familiar with network device CLI (Cisco, Arista, Juniper, Dell).
• Experience with SOPs and ticketing systems (ITSM/DCIM).
• Familiar with ITSM/DCIM tools (ServiceNow, Jira).
• Strong attention to detail and organization.
• Ability to follow technical documentation and procedures.
• Strong communication and teamwork skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Support rack & stack, hardware installation, and structured cabling during deployment phase.
• Assist with system provisioning, configuration, and validation activities.
• Perform Layer 1 troubleshooting and assist with Layer 2/3 diagnostics as needed.
• Monitor and respond to hardware and infrastructure issues through ticketing systems.
• Maintain accurate asset tracking and inventory records using ITSM/DCIM tools.
• Follow SOPs, safety, and security protocols.
• Participate in change management processes, including maintenance and production activities.
• Support the transition from deployment to steady-state operations.
• Collaborate with team members to ensure timely and high-quality task execution.
• Participate in on-call rotation supporting 24×7 operations.
• Perform additional duties as assigned.

Skills

English communication

Data center hardware installation

Structured cabling

Networking basics

SOPs and ticketing

ITSM/DCIM tools

Teamwork

Multi-tasking

Willingness to learn

Tools

ServiceNow

Jira

Cisco CLI

Job description

Milestone Technologies, Inc. is seeking a Data Center Technician L2 to support build-out and ongoing operation of a high-performance data center environment in Minneapolis.

You will assist with hardware installation, structured cabling, and system bring-up, transitioning to steady-state operations with reliable daily management. You will collaborate with senior technicians and site leadership, maintaining safety standards and following SOPs, while expanding your technical skillset in a