Data Center Technician IC1

Covestic Inc; Northern (KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Covestic Inc. in Dekalb, IL seeks a Level 1 Data Center Technician to support installation, troubleshooting and maintenance of servers, networking gear and cabling in a fast-paced data center environment.

You will work closely with Data Center Leads to ensure reliability and uptime. The role requires a high school diploma, a year of general work experience, basic hardware knowledge, and the ability to lift 50 pounds; weekend shifts are expected with PPE usage on site.

Qualifications

• High School Diploma or GED.
• Personal vehicle onsite and valid driver's license.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Quick learner with the ability to adapt to new software and tools.
• Strong professional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing PPE for extended periods.
• Ability to lift, push, pull, and move at least 50 pounds.
• Capable of walking long distances; able to work in hot environments (90+ F).
• Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit.

Responsibilities

• Support installation, troubleshooting, and maintenance of servers, networking equipment, and cabling.
• Gain understanding of the ticket management process and contribute to timely resolution.
• Apply diagnostic methods to troubleshoot data center equipment effectively.
• Accurately pull and manage inventory per documented processes.
• Work cross-functionally to maintain accurate inventory systems.
• Develop skills in server repair techniques (drives, RAM, motherboards, etc.).
• Assist with physical tasks like moving and racking equipment for projects.

Skills

Communication skills

Independent worker

Attention to detail

Quick learner

Multi-tasking

Adaptability

Physical stamina

Hardware knowledge

Education

High School Diploma or GED

Job description

Level 1 - Data Center Technician #13693

*Candidates currently being interviewed

Location: Onsite - Dekalb, IL.. (Only open to currently local applicants - relocation applicants will not be considered.)

Work Shift: Monday through Friday 8am - 5pm. (SEE BELOW NOTE)

>>>>>> The expectation there is that a technician works a minimum of 2 weekend shifts a month

>>>>>> Day(s) will be taken off during the week when working a weekend to maintain a 40 hour work week.

As a Data Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.

What You Will Need

• High School Diploma or GED.
• Personal vehicle needed onsite and valid drivers license.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands‑on experience with computer hardware and repair.
• Quick learner with the ability to adapt to new software and tools.
• Strong professional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing Personal Protective Equipment (PPE) for extended periods.
• Ability to safely lift, push, pull, and move at least 50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit during certain times of the year.

Preferred Qualifications

• At least 1 year of computer hardware repair experience.
• Associate or bachelor’s degree in a related field, or currently pursuing one.

How You Will Make an Impact

• Gain a solid understanding of the ticket management process and contribute to timely resolution.
• Learn and apply diagnostic methods to troubleshoot data center equipment effectively.
• Accurately pull and manage inventory in accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist with physical tasks, such as moving and racking equipment for special projects. We are Hardware/component replacement focused with the possibility of delving into software in the future.
• Perform additional tasks as directed by management to support operational goals.

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