Data Center Technician

The Archetype Strategy; Ashburn (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Archetype Strategy in Ashburn, VA seeks a reliable Data Center Technician to support our high-availability facility. You will install, maintain, and troubleshoot server and network hardware in a fast-paced environment, ensuring uptime and operational excellence.

The role requires 1–3+ years in data center or IT support, ability to lift 50 lbs, and willingness to work shifts, including nights and weekends.

Qualifications

• 1–3+ years of experience in a data center or IT support environment.
• Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components.
• Experience with structured cabling standards.
• Ability to lift 50 lbs and work in hot/cold aisle environments.
• Familiarity with ticketing systems and asset management tools.
• Strong troubleshooting and problem-solving skills.
• Ability to work shifts, including nights and weekends.

Responsibilities

• Rack, stack, and cable servers, network devices, and storage equipment.
• Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs).
• Troubleshoot and resolve hardware, connectivity, and power issues.
• Run, label, and manage structured cabling (copper & fiber).
• Monitor system alerts and respond to incidents per SLA requirements.
• Maintain asset tracking and document installations and tickets.
• Perform routine inspections of power and cooling infrastructure.
• Follow security, safety, and compliance protocols.
• Coordinate with network engineers, system admins, and facilities teams.

Skills

Server hardware

Networking basics (TCP/IP)

Troubleshooting

Asset management tools

Structured cabling

Ticketing systems

Shift work (nights/weekends)

Tools

Ticketing systems

Asset management software

Job description

About the Role

We are seeking a reliable and detail-oriented Data Center Technician to support operations at our Ashburn, VA facility. This role is responsible for installing, maintaining, and troubleshooting server and network hardware in a high-availability, mission-critical environment. The ideal candidate thrives in a fast-paced setting and is committed to operational excellence and uptime.

Key Responsibilities

Rack, stack, and cable servers, network devices, and storage equipment

Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs)

Troubleshoot and resolve hardware, connectivity, and power issues

Run, label, and manage structured cabling (copper & fiber)

Monitor system alerts and respond to incidents per SLA requirements

Maintain accurate documentation of installations, asset tracking, and ticket updates

Perform routine inspections of power and cooling infrastructure

Follow security, safety, and compliance protocols

Coordinate with network engineers, system administrators, and facilities teams

Required Qualifications

1–3+ years of experience in a data center or IT support environment

Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components

Experience with structured cabling standards

Ability to lift 50 lbs and work in hot/cold aisle environments

Familiarity with ticketing systems and asset management tools

Strong troubleshooting and problem-solving skills

Ability to work shifts, including nights and weekends

Preferred Qualifications

CompTIA A+, Network+, or similar certification

Experience with remote hands support

Familiarity with enterprise hardware (Dell, HPE, Cisco, etc.)

Understanding of data center power systems (PDUs, UPS, generators)

Experience working in high-density or hyperscale environments

24/7/365 mission-critical facility

On-site role (not remote)

May require background check and security clearance depending on client requirements