A leading company is seeking enthusiastic individuals for a data center support role in Douglasville, Georgia. You will assist data center engineers in deployments, hardware management, and troubleshooting issues. Ideal candidates are passionate about infrastructure and possess strong communication and problem-solving skills. A valid driver's license and the ability to lift up to 50 lbs are required.
Qualifications
Hands-on experience with servers, hardware, and networking preferred.
Desire and aptitude for solving problems.
Comfortable with driving and ability to lift up to 50 lbs.
Responsibilities
Supporting data center engineers with on-site deployments.
Racking, stacking, and cabling servers and switches.
Assisting with asset management and tracking hardware inventory.
Skills
Troubleshooting
Communication
Problem Solving
Collaboration
Job description
What You'll Be Working On-
Supporting data center engineers with on-site physical deployments
Racking, stacking, and cabling servers, power distribution units, and switches under the guidance of data center engineers
Replacement of servercomponents such as CPU, RAM, drives and boards
Submitting RMA to equipment manufacturers, shipping and receiving gear to and from remote locations and vendors.
Work through assigned tickets and work requests effectively, performs basic diagnosis and repairs to hardware in line with internal SLAs
Assists data center engineers in debugging network, hardware, and Linux OS-related issues
Assists with asset management, tracks and monitors data center hardware and component inventory
What We'll Expect From You-
Hands-on experience with servers, hardware, and networking is preferred but not essential
Passionate about data center hardware and infrastructure
Interest in networking, hardware, and Linux OS
Excellent verbal and written communication skills, collaborative nature, and a friendly can-do attitude
Can perform a basic level of troubleshooting preferred but not essential
A strong desire and aptitude for solving problems
A valid driver's license (must be comfortable with driving)
Willing to receive guidance from senior engineers and technicians
Ability to logically analyze and solve problems
Ability to be on your feet all-day
Ability to lift objects up to 50 lbs
Ability to beon-call outside of business hours for escalations as needed