Data Center Technician IC1

Milestone-Technologie; New Albany (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Milestone-Technologie in New Albany, OH is seeking an Entry Level Data Center Technician to support installation, troubleshooting and maintenance of servers, networking gear, and cabling. The role starts on day shift (Mon–Fri, 8am–5pm) and may move to 2nd/3rd shifts as projects evolve.

The ideal candidate has a high school diploma or GED, basic hardware knowledge, and strong communication, attention to detail, and the ability to work independently.

Qualifications

• High School Diploma or GED is required.
• 1+ year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.

Responsibilities

• Gain understanding of the ticket management process and contribute to timely resolution.
• Apply diagnostic methods to troubleshoot data center equipment.
• Pull and manage inventory according to established documented processes.
• Work cross-functionally to maintain accurate inventory systems.
• Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist with physical tasks, such as moving and racking equipment.
• Perform additional tasks to support operational goals.

Skills

Hardware basics

Repair knowledge

Communication

Attention to detail

Independent work

Multitasking

Problem solving

PPE safety awareness

Written communication

Education

High School Diploma or GED

Associate or Bachelor’s degree in related field or pursuing one

Job description

Entry Level Data Center Technician

***Basic knowledge of or hands-on experience withcomputer hardware and repair needed.

Location:

Onsite - New Albany, OH. (Only open to currently local applicants - relocation applicants will not be considered.)

Shifts/Hours:

Will start with day shift Monday through Friday, 8am to 5pm, until a current project is completed. Hours will then change to 2nd or 3rd shift as shown below:

1) Wednesday through Saturday 1:30pm to 12:30am

2) Sunday through Wednesday 1:30pm to 12:30am

3) Wednesday through Saturday 10:30pm to 9:30am

As aData Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.

What You Will Need

• High School Diploma or GED.
• AReal IDor other federally accepted identification for U.S. travel.
• Minimum1 year of general work experience.
• Basic knowledge of or hands-on experience withcomputer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strongprofessional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability tomulti-taskand manage priorities with minimal supervision.
• Comfortable wearingPersonal Protective Equipment (PPE)for extended periods.
• Ability to safely lift, push, pull, and move at least50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may includehot aislesand indoor areas reaching90+ degrees Fahrenheitduring certain times of the year.

Preferred Qualifications

• At least1 year of computer hardware repair experience.
• Associate or bachelor’s degree in a related field, or currently pursuing one.

How You Will Make an Impact

• Gain a solid understanding of theticket management processand contribute to timely resolution.
• Learn and applydiagnostic methodsto troubleshoot data center equipment effectively.
• Accuratelypull and manage inventoryin accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills inserver repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist withphysical tasks, such as moving and racking equipment for special projects. including Hardware/component replacement focused with the possibility of delving into software in the future
• Perform additional tasks as directed by management to support operational goals.

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