Data Center Technician IC1

Milestone-Technologie; Eagle Mountain (UT); On-site; USD 42,000 - 66,000; Full time

Job summary

Milestone-Technologie is seeking a Data Center Technician to support installation, troubleshooting, and maintenance of servers and networking gear. You will work closely with Data Center Leads to ensure reliability and performance of data center operations.

Responsibilities include ticket management, diagnostics, inventory control, and cross-functional collaboration. Candidates should have a High School Diploma or GED, basic hardware knowledge, and willingness to travel to data center locations.

Qualifications

• High School Diploma or GED required.
• A Real ID or other federally accepted identification for U.S. travel is required.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strong professional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing PPE for extended periods.
• Ability to lift at least 50 pounds and move equipment.
• Willingness to work in hot environments up to 90+ degrees Fahrenheit.

Responsibilities

• Support installation, troubleshooting, and maintenance of servers, networking equipment, and cabling.
• Gain understanding of ticket management process and contribute to timely resolution.
• Pull and manage inventory according to documented processes.
• Work cross-functionally to maintain accurate inventory systems.
• Develop skills in server repair techniques, including replacing drives, RAM, and motherboards.
• Assist with moving and racking equipment for special projects.

Skills

General work experience

Strong communication

Independent work

Education

High School Diploma or GED

Tools

Computer hardware repair

Job description

As aData Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.

How You Will Make an Impact

• Gain a solid understanding of theticket management processand contribute to timely resolution.
• Learn and applydiagnostic methodsto troubleshoot data center equipment effectively.
• Accuratelypull and manage inventoryin accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills inserver repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist withphysical tasks, such as moving and racking equipment for special projects.
• Hardware/component replacement focused with the possibility of delving into software in the future.

• Perform additional tasks as directed by management to support operational goals

What You Will Need to Succeed

• High School Diploma or GED.
• AReal IDor other federally accepted identification for U.S. travel.
• Minimum1 year of general work experience.
• Basic knowledge of or hands-on experience withcomputer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strongprofessional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability tomulti-taskand manage priorities with minimal supervision.
• Comfortable wearingPersonal Protective Equipment (PPE)for extended periods.
• Ability to safely lift, push, pull, and move at least50 pounds.
• Capable of walking long distances throughout the day.

• Willingness to work in environments that may includehot aislesand indoor areas reaching90+ degrees Fahrenheitduring certain times of the year.

Preferred Qualifications

• Minimum1 year of computer hardware repair experience.
• Associate or bachelor’s degree in a related field, or currently pursuing one.