Data Center Technician I: Hardware & Linux Troubleshooter

Cypress HCM; Hillsboro (OR); On-site; USD 34,000 - 48,000; Full time

Job summary

Cypress HCM in Hillsboro, OR is seeking an Associate Data Center Technician to join our onsite team. You will troubleshoot failed drives and DIMMs, install SSD/NVMe in servers, and work with level 2 technicians to maintain enterprise systems.

This is a hands-on role requiring strong hardware recall and basic Linux troubleshooting, with on-call responsibilities. The position reports to the site supervisor and collaborates with contracted data center technicians and engineers to meet SLA/KPI

Qualifications

• 2+ years in a Data Center Engineering Role.
• 2+ years Linux troubleshooting experience.
• 2+ years server hardware troubleshooting experience.

Responsibilities

• Troubleshooting and resolution of failed hard drives and failed DIMM's within server nodes.
• Installation of new SSD and NVME hard drives into existing servers.
• Troubleshooting and resolution of console connectivity issues.
• Troubleshooting and resolution of all power supply and RDU (power strip) related issues.
• Troubleshooting and resolution of all tier 1 server hardware break fix issues.
• Respond to all system problems on a 24X7 basis and take part in on-call rotation

Skills

Communication

Problem-solving

Attention to detail

Job description

Cypress HCM in Hillsboro, OR is seeking an Associate Data Center Technician to join our onsite team. You will troubleshoot failed drives and DIMMs, install SSD/NVMe in servers, and work with level 2 technicians to maintain enterprise systems.

This is a hands-on role requiring strong hardware recall and basic Linux troubleshooting, with on-call responsibilities. The position reports to the site supervisor and collaborates with contracted data center technicians and engineers to meet SLA/KPI