Data Center Technician – Dallas, Hands-On Hardware

Nexcess; Dallas (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

401k match

Team culture

Fixed hours

Training access

Company events

Job summary

Servers.com is seeking a Data Center Technician to join our on-site team in Dallas, TX. You will support high-performance cloud infrastructure, handle hardware installation, troubleshooting, and upgrades, and ensure service uptime for global clients.

The role emphasizes hands-on hardware work, Linux and Windows server basics, and strong customer-facing communication. Join a fast-paced environment with clear growth opportunities.

Qualifications

• 1+ years relevant experience.
• Solid working knowledge of computer hardware.
• Excellent written and verbal communication skills.
• Exemplary organizational skills and attention to detail.
• Excellent diagnostic skills.
• Proven customer service acumen.
• Solid working knowledge of various Linux distributions.
• Experience installing, maintaining, and troubleshooting the LAMP stack.
• Basic experience with Windows Server.
• Basic networking knowledge.
• Understanding of different RAID configurations.
• Ability to setup and configure various operating systems.
• Ability to appropriately set up and decommission hardware within the constraints of the data center.

Responsibilities

• Decommissioning hardware.
• Destruction of data on reclaimed devices.
• Track inventory and maintain accurate recordkeeping.
• Test and troubleshoot hardware.
• Perform audits of datacenter infrastructure.
• Monitor incoming tickets, chats, and alerts. Provide initial hands-on response.
• Check IP status on RBLs and process as needed.
• Assembly, troubleshooting, and configuration of servers, firewalls, switches, etc.
• Installing various operating systems and applying base configurations.
• Communicating with customers via telephone, chat, and email to provide exceptional support.
• Perform hardware firmware upgrades, and learn new hardware platforms.
• Rack servers, install cabling, and assist with other infrastructure needs.
• Deploy complex, highly available infrastructure and services.
• Assist with additional duties as instructed by leadership/senior techs on the team.

Skills

1+ years experience

Hardware knowledge

Communications skills

Organization

Diagnostic skills

Customer service

Linux distributions

LAMP stack

Windows Server

Networking

RAID configurations

OS setup/config

Job description

Servers.com is seeking a Data Center Technician to join our on-site team in Dallas, TX. You will support high-performance cloud infrastructure, handle hardware installation, troubleshooting, and upgrades, and ensure service uptime for global clients.

The role emphasizes hands-on hardware work, Linux and Windows server basics, and strong customer-facing communication. Join a fast-paced environment with clear growth opportunities.