Data Center Technician (AWS)

Amazon; Covington (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Relocation stipend

Sign-on bonus

RSUs

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Data Center Technician to join our AWS team, maintaining uptime across multiple data centers and supporting the infrastructure behind the world’s most innovative cloud platform.

You will perform server rack installations, hardware break‑fix, troubleshoot network issues, respond to incidents, participate in on‑call rotations, and help train new team members while coordinating with engineers, vendors, and contractors.

Qualifications

• Bachelor's degree or equivalent IT experience required.
• Industry-standard certifications preferred (CompTIA, CCENT, Network+).
• Experience with Linux or similar operating systems.
• Willingness to travel between data-center locations as needed.

Responsibilities

• Perform server rack installations and hardware break‑fix on various components.
• Troubleshoot network issues and respond to operational incidents that affect service availability.
• Serve as primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Perform on‑call duties and participate in scheduled maintenance and change‑management activities.
• Contribute to documentation and process improvement initiatives based on analysis of operational issues.
• Help interview, train, and onboard new team members.

Education

Bachelor's degree or equivalent IT experience

Tools

CompTIA

CCENT

Network+

Job description

Role Overview

Join our dynamic AWS team as a Data Center Technician and play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform. You will support AWS data centers, ensuring continuous access to the services that power millions of businesses and services worldwide.

Key Responsibilities

• Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, respond to operational incidents that affect service availability, and carry out routine network, server hardware, and operating system repairs to contribute to overall AWS service availability.


• Serve as primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.


• Perform on‑call duties and participate in scheduled maintenance and change‑management activities.


• Contribute to documentation and process improvement initiatives based on analysis of operational issues.


• Help interview, train, and onboard new team members.

Shift & Work Environment

This is a night shift/overnight role that requires working approximately 6pm‑8am. Work schedule may not be a standard 40‑hour week, and specific days and hours may vary depending on site and schedule needs. Work shifts may be longer than 8 hours to support 24/7 operations, including days, nights, weekends, and holidays.

Physical Requirements

• Lifting and moving material up to 40 pounds.


• Working in cramped and/or elevated locations.


• Bending, lifting, stretching, and reaching.


• Standing and walking for up to 8+ hours a day.


• Ascending and descending ladders, stairs, and gangways safely and without limitation.

Essential Requirements

• Ability to travel to or commute between data‑center locations as needed.


• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.


• Travel frequency will vary based on business needs and operational status of assigned facility.


• Amazon does not sponsor immigration for this role.


• Lump sum relocation stipend will be provided to eligible candidates who relocate.

Preferred Qualifications

• Experience in a data center or other critical environment.


• Bachelor's degree or equivalent professional or military experience in an IT‑related field (e.g., computer science, network engineering).


• Industry‑standard certifications (CompTIA, CCENT, Network+).


• Understanding of Linux or similar operating systems.


• Behavioral interviewing and hiring experience.


• Experience training and onboarding new team members.

Benefits

• Relocation stipend (for eligible candidates).


• Sign‑on payments and restricted stock units (RSUs).


• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, optional Supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts).


• 401(k) matching.


• Paid time off and parental leave.

Equal‑Opportunity Employer

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.